Holiday Inn Express Edinburgh City West, An Ihg Hotel

“Exceptional staff made the stay!”

A few issues were quickly resolved and the staff went the extra mile. Literally, the best staff in any hotel I have ever stayed in over 50 years of travelling! We stayed a week and leave today and I feel like I now live in a hotel! It’s a home from home! Delicious crispy bacon, casual breakfast r... lisää

A few issues were quickly resolved and the staff went the extra mile. Literally, the best staff in any hotel I have ever stayed in over 50 years of travelling! We stayed a week and leave today and I feel like I now live in a hotel! It’s a home from home! Delicious crispy bacon, casual breakfast routine, lovely bar area with scrumptious pizzas, area to relax in the foyer, views over Edinburgh from the higher floors and comfy beds. It’s £5 a day on Lothian buses and about 10 minutes in and out of the city. Ask for a taxi at reception and it arrives extremely quickly with a reference number. The highlight of my stay was the team leader staff member, David, who shines like a diamond in amongst a staff of jewels! Well done to them for turning it round after a tricky first night! I’m glad we stayed here in Craigleith with the retail park opposite for everything we needed and a short trip to glorious Edinburgh and 20 minutes by taxi to the airport. It’s a busy hotel and earlier breakfast is recommended.

vähemmän

“Good clean hotel.”

We was greeted by 2 very friendly and happy guys on reception. They gave us a warm welcome and told us everything we needed to know. We made our way to the room. It was bright and clean although on the small side. Had about 12 inches between my side of the bed and the window. All the usual amenit... lisää

We was greeted by 2 very friendly and happy guys on reception. They gave us a warm welcome and told us everything we needed to know. We made our way to the room. It was bright and clean although on the small side. Had about 12 inches between my side of the bed and the window. All the usual amenities. Kettle, iron ironing board etc. good size TV. The shower looked amazing but the water pressure was a little disappointing. The bed was comfortable enough. Breakfast was ok. Was seated at a table without queuing long. It was very busy though. Sausage, bacon scrambled egg, beans. Quite basic. Some black pudding or mushroom or hash browns would have been nice. There was bread and toasters. Croissant and some other bits and bobs. It was alright but plates were tiny. The location is a bit deceiving. Looking at the map I thought city centre would be walkable. It's about 2 miles though. Having never been to Edinburgh before I imagined it to have amazing travel options like London. It don't. The tram runs basically east to west and the rest is busses or the extortionate Uber taxies. £16 I was charged to go to princes street. Luckily I discovered the bus stop over the road from the hotel. Goes straight to city centre and there is a bus stop right outside the hotel for return. So the bus is best option for getting about. I was happy with our stay but will probably choose a hotel nearer the centre when we return to Edinburgh as I've spent a mini fortune on transport.

vähemmän

“It's ok”

Hotel was very clean the staff were fantastic rooms were fantastic location not very good it's a bus ride or taxi ride into city and they charge you for parking I think the breakfast was ok a lot of queues involved but what let it down the bacon was like cardboard hope I don't have to stay there ... lisää

Hotel was very clean the staff were fantastic rooms were fantastic location not very good it's a bus ride or taxi ride into city and they charge you for parking I think the breakfast was ok a lot of queues involved but what let it down the bacon was like cardboard hope I don't have to stay there again if I'm honest

vähemmän