Appleby Manor Hotel & Garden Spa

“Wonderful stay at Appleby Manor”

My boyfriend and I visited Appleby Manor for an overnight stay after being gifted a voucher by my parents. We were amazed by the staffs friendliness, particularly the lovely lady at the reception desk, who was incredibly kind, chatty and helpful. We had a free room upgrade, and the room was clean, … lisää

My boyfriend and I visited Appleby Manor for an overnight stay after being gifted a voucher by my parents. We were amazed by the staffs friendliness, particularly the lovely lady at the reception desk, who was incredibly kind, chatty and helpful. We had a free room upgrade, and the room was clean, comfortable and homely. The spa was wonderful, the staff were approachable and friendly. The spa was clean and the pool was lovely and warm. We also had a 3 course meal, the staff in the restaurant were prompt and polite, the food was also delicious and there were a good few options to choose from. We will definitely visit again.

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“A nice break with goodfood and spa and lovely locatiin. (Not grest for vegans)”

We liked: Friendly staff and general cosy ambience. Location ti visit area. Room is lovely nr 42 clean, lovely hig comfy bed and nice views. This was a 2 day DBB deal with spa journey was a good value with 1x Bistro menu and 1 ala carte menu. Spa itself though small is lovely. We didn't like : Wa… lisää

We liked: Friendly staff and general cosy ambience. Location ti visit area. Room is lovely nr 42 clean, lovely hig comfy bed and nice views. This was a 2 day DBB deal with spa journey was a good value with 1x Bistro menu and 1 ala carte menu. Spa itself though small is lovely. We didn't like : Wanted sit by the pool with a book spa bresk But instead you have to Book a timeslot for you spa 'journey".We felt this was not made clear on the website at the time of booking. So we felt we 'hung round half the day as weather was bad and Appleby was deadly( Saturday out of season) Overall Guests didnt take much notice of dress code. Food: Breakfast: .If you like cooked breakfast it's very good. My husbsnd enjoyed his and looked fab If you dont you like cooked breakfast and then a very and bit outdated, by todays standards ,'continental' breakfast with pkt ceral, tinned fruit, a croisants. (There are some lovely bakeries in Appleby) My husband is a traditional eater so he enjoyed the big cooked breakfasts and enjoyed his pie from the 'bistro menu on day1. But Sadly there was only 1 vegan on Bistro menu .Dahl and rice. It was OK. Generally GF Vegatarian is provided, but choice poor. To the hotel *It be a good idea to have vegan veggy menu guests can order from in advance. Day2 Food ala carte . Food very was overall good and lovely presented. .Lamb 3 ways was excellent and highly recommended . However my Bouillabaisse, though the fish itself was cooked very nicely, was very disappointing and flavourless compared to the many times i have eaten it in varies places and in France. Deserts was baked cheese cake and sticky toffee puds, very good. Service: In the restaurant a bit patchy but believe some where trainees so acceptable. In all a lovely break but room for improvement for vegan and vegatarian as now huge part of the population are so.

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“Need staff improvement”

This Hotel is amazing, however I feel the staff need some training in Customer Services, Harry behind the bar was nice. I lost my way because there are lots of little rooms, only found the pool room on the second day a little plan would have been nice or even someone to explain the services on off… lisää

This Hotel is amazing, however I feel the staff need some training in Customer Services, Harry behind the bar was nice. I lost my way because there are lots of little rooms, only found the pool room on the second day a little plan would have been nice or even someone to explain the services on offer. I can`t understand how we got charged £24 on the first night for two glasses of wine but on the room bill we got charged £16 for the same drinks only checked when we got home The staff at breakfast were nice but on the next table the Guy was not happy because they wanted to charge for a slice of Lemon in his tea! I was also a bit shocked as our Friends ordered a bottle of Champagne to the room it was beautifully presented with a gift card but they charged her £5 for the ice bucket!! she has not complained but I think its outrageous! The Village is beautiful we walked there only 2 miles, I will return to Appleby Village but probably stay at The Crown and Cushion.

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