Whitewater Hotel & Spa

“Weekend break away from the hustle and bustle of life.”

The Staff are excellent at their jobs and make the stay so warm and welcoming. There has been a lot of new faces in the past year or so and still they aim to please. Janet on reception is a diamond, definitely have a giggle with her, Greg and Chris who work so hard between bars and food area are fa… lisää

The Staff are excellent at their jobs and make the stay so warm and welcoming. There has been a lot of new faces in the past year or so and still they aim to please. Janet on reception is a diamond, definitely have a giggle with her, Greg and Chris who work so hard between bars and food area are fantastic and Emma on breakfast is lovely. Whitewater you have a great team.. Chef has made lots of impressive improvements on the food, quite big portions now, definitely value for money. The Pool is still on the cold side which is a shame, the hot tub/jacuzzi makes up for it as it’s nice and toasty. We would definitely recommend this hotel.

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“Great for Value for Money Leisure Breaks”

The Whitewater hotel is great if you want a value for money break in the South Lakes, the rooms are a little tired but clean and large, I had a fantastic view of the river and the 'cascading water', the food in the restaurant is lovely, service very cheerful and helpful and the Pool and Gym great f… lisää

The Whitewater hotel is great if you want a value for money break in the South Lakes, the rooms are a little tired but clean and large, I had a fantastic view of the river and the 'cascading water', the food in the restaurant is lovely, service very cheerful and helpful and the Pool and Gym great for a swim, sauna, steam and workout. I was working locally for a couple of days. I live in St. Anne's, so I could have gone home overnight, but I got a great value deal, so I decided to stop over. The one downside is Breakfast. Not necessarily the quality, I didn't get that far. It starts at 8 am, and as a business traveller is too late. I was in the restaurant at 8:10, and quite a few others were already there. I soon realised I didn't have time for a sit-down table service breakfast. I believe reception can organise a carry-out, but I hadn't arranged this. The one concession to business travellers might be the purchase of a coffee machine and take-out cups. Overall would recommend the hotel if you want a very reasonably priced Leisure Break.

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“OK but needs to be better than OK”

The hotel badly needs an upgrade on its sofas, chairs and beds (or certainly the bed I slept on'. when you walk in to the lobby the first thing you look at is a pair of old style delaminating PVC cheap sofas that must be 15+ years old and not aging gracefully. I ate in the restaurant and the chai… lisää

The hotel badly needs an upgrade on its sofas, chairs and beds (or certainly the bed I slept on'. when you walk in to the lobby the first thing you look at is a pair of old style delaminating PVC cheap sofas that must be 15+ years old and not aging gracefully. I ate in the restaurant and the chairs in the dining area seemed to have lost the filling in the seat meaning all you could feel is the frame of the chair. My bed also had a cheap mattress on it so you could feel the bed base through it...all in all it was not a great experience For the price of the room and restaurant I would have expected better. The hotel benefits from a great location, but needs some internal investment, sadly basic chain hotels like Premier Inn and Holiday Inn Express offer much more comfort for similar or less. Staff were fine, and the location good so maybe an ok choice for a rampbler, my trip was more for business in the area so I just neeeded a comfy bed and relaxing enviroinment and good wifi...wifi was fine but other facilities not so good

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“Not too bad a place to stay, if you dont go there for the pool”

Fantastic Location for access to the southern Lakes. Good atmosphere in the hotel and restaurant. Room comfortable and clean, with TV and Kettle along with coffee and tea making facilities. its good value for the price the hotel charged us and they allowed us to move dates when we could not arrive … lisää

Fantastic Location for access to the southern Lakes. Good atmosphere in the hotel and restaurant. Room comfortable and clean, with TV and Kettle along with coffee and tea making facilities. its good value for the price the hotel charged us and they allowed us to move dates when we could not arrive on the date originally booked. The restaurant service at Dinner was slow as we waited 50 minutes for our dinner to arrive after we placed it with the waitress. Breakfast was a buffet self service style with ample selection to choose from. The Swimming pool in the spa (Leisure) area was not warm enough for a relaxing swim, (it was cold). we did report it to both the Leisure club reception and the hotel reception but it appeared that it was taken seriously as they said it was due to the outside temperature (!) but the sauna, steam room and jacuzzi were very good. I can see that it may have been a completely different experience if we stayed in the summer, as we may have eaten away from the hotel.

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