Savoy Hotel Blackpool

“Overall experience not bad at all”

Stayed in the Savoy Hotel Blackpool 2/3 August 2026. After reading reviews I wasn’t expecting much but was pleasantly surprised our room was spotlessly clean as was hotel. Only problem we has was the beds were very uncomfortable. Didn’t have food so can’t comment. Staff were pleasant. Quite a way f… lisää

Stayed in the Savoy Hotel Blackpool 2/3 August 2026. After reading reviews I wasn’t expecting much but was pleasantly surprised our room was spotlessly clean as was hotel. Only problem we has was the beds were very uncomfortable. Didn’t have food so can’t comment. Staff were pleasant. Quite a way from fair and entertainment (bingo) lol but tram stops right outside and there is free parking. Don’t knock it until you try.

vähemmän

“nonsense alarm situation”

This hotel was booked by a family member for 6 of us 2 in a double and 4 in a family room. After reading reviews I was a bit unsure about the place after loads of people had complained about the cleanliness of the rooms. Upon arrival there was a lot of scaffolding up around the hotel as they were … lisää

This hotel was booked by a family member for 6 of us 2 in a double and 4 in a family room. After reading reviews I was a bit unsure about the place after loads of people had complained about the cleanliness of the rooms. Upon arrival there was a lot of scaffolding up around the hotel as they were having work done to the exterior but as we were there over the weekend the builders weren't there so not a problem for us. The foyer was clean and tidy and we were pleasantly surprised when we walked into the rooms as they were in good overall condition. In the few days we were there however the room wasn't replenished by staff so we just ended up getting extras at reception so not a major problem. First night around 9 o'clock the fire alarm went off for a few seconds everyone came out of the rooms but had no idea if it was a drill as no member of staff was going around the hotel giving info at least not on our side of the hotel. The next day in the early hours at 2 am in the morning the alarm went off again for longer a member of staff was going up the stairs looking for the source. After some time had passed we had to ask at reception what was going on and if we had the all clear to go back into the rooms we were greeted with attitude from a gentleman who I assume was the night porter and he actually slammed a door on one couple who were trying to speak to him. We were eventually told it was because someone was having a shower and hadn't closed the bathroom door. Surely this is a ridiculous situation you could end up with an alarm going off every hour. Since returning from the trip we have spoken to someone else who had stayed earlier in the year for four nights and the alarm had gone off for three of those. Overall the stay was ok but we had 2 toddlers with us that were really frightened by the alarm going off so not the best situation and it wasn't handled very well by the member of staff that we encountered.

vähemmän

“Disappointed with the hotel.”

Having just left the hotel after 4 nights stay, I am disappointed that a complaint I logged via the hotels online form, hasn't even been acknowledged. The hotels only saving grace was Hayley on reception who took my concerns seriously and moved our room. The room we started in had bathroom accessor… lisää

Having just left the hotel after 4 nights stay, I am disappointed that a complaint I logged via the hotels online form, hasn't even been acknowledged. The hotels only saving grace was Hayley on reception who took my concerns seriously and moved our room. The room we started in had bathroom accessories missing just the fixings, the extractor fan wasn't working, the radiator guard and the window sill broken. I personally picked up other people rubbish off the floor, which included bottle tops and empty teabag wrappers. We raised our concerns to reception, and maitance then went in the room and put bathroom accessories up but still a non working extractor fan. We also booked dinner bed and breakfast, unaware that dinner is a buffet of 3 dishes and you only had between 6 and 7 o'clock to eat. Therefore we only ate the first night at the hotel, as one the quality wasn't great plus it stopped us from enjoying any of the shows. We went out the next day, came back and maitance had been in our room left all dust and dirt on the toilet lid, where it looks like they tried to fix the extractor to no avail. But when they left our room, they left the door open with all our stuff in there!!! Again if it wasn't for hayley on reception listening to me and moving us. Just pity that the hotel management don't.

vähemmän