Sandbanks Hotel

“Great location”

The hotel is not, nor does it try to be, ultra modern but it’s location with the harbour on one side and the beach on the other must be unique. Our ‘Harbour view with balcony’ room was perhaps a little small but the bathroom was bright, clean and modern. While the exterior balcony door handle and… lisää

The hotel is not, nor does it try to be, ultra modern but it’s location with the harbour on one side and the beach on the other must be unique. Our ‘Harbour view with balcony’ room was perhaps a little small but the bathroom was bright, clean and modern. While the exterior balcony door handle and balcony light were overdue for replacement due to weathering we found nothing unacceptable. The hotel staff from reception, the Amalfi restaurant, through to cleaners and maintenance were without exception friendly, polite and always helpful. The breakfast buffet was excellent. An enjoyable stay – we shall return.

vähemmän

“Location, location, location”

We had a great stay at the hotel over a busy bank holiday weekend. Ofc it was busy but the staff were all very good and nice. Beach access location means that frankly if the hotel is a bit tired, it doesn’t really matter as the beach is right outside! Breakfast was excellent, lots of choice. The I… lisää

We had a great stay at the hotel over a busy bank holiday weekend. Ofc it was busy but the staff were all very good and nice. Beach access location means that frankly if the hotel is a bit tired, it doesn’t really matter as the beach is right outside! Breakfast was excellent, lots of choice. The Italian restaurant was good, pizzas were excellent. Our family room was clean and very spacious. Hot water in the shower - clean bathroom. Honestly we couldn’t find fault and did I mention the location? Also used the water sports place adjacent to the hotel and it was first class. We’d def return to both the hotel and the water sports.

vähemmän

“Disappointing.”

The Hotel is in a lovely position - if the weather is good, which it wasn't. Unless you can walk/sit on the beach in the sunshine there is nothing to do nearby. Our room was large with a lounge but it overlooked an outside iron staircase and a cafe. You could see the sea if you stretched and looke… lisää

The Hotel is in a lovely position - if the weather is good, which it wasn't. Unless you can walk/sit on the beach in the sunshine there is nothing to do nearby. Our room was large with a lounge but it overlooked an outside iron staircase and a cafe. You could see the sea if you stretched and looked to the right from one of the windows. The room was ‘tired’ looking and very dated. It would have been nice to have a walk in shower rather than struggle to climb into and out of the bath which was quite slippery although there was a sort of non slip coating at one end. The room was clean although when the cleaning staff cleaned they did not put the pillow and cushions back on the bed - just left them on the floor where we had put them for the night. They didnt wash the glasses up either. There was one really nice young man on reception but the female receptionist we saw was not that friendly and although we told her the tv wasn’t working and she said she would arrange for someone to call up she didn’t. We had to ask the young man when he was on duty and he did it straight away. The tv was not repaired as the man said he would come back tomorrow and of course we weren’t there then so it probably hasn't been repaired. The meal in the Amalfi restaurant was good but for a 4 star hotel I would expect the staff to be experienced and not very young inexperienced people in jeans. The breakfast spread was good and self service. The staff were friendly and efficient. I know we were there out of season but there was no atmosphere at all. There was nothing to tell you what to do in the surrounding areas, what meals the restaurant provided etc. Nothing. The lift could have done with a ‘facelift’ too. All in all a very disappointing stay.

vähemmän