Sketchley Grange Hotel & Spa

“Wow! What a lovely hotel! Staff are exceptional amazing stay!!!”

I was looking for a hotel that was half way from Bournemouth to York! Was organising a family and friends get together for my partners mum 70th birthday special weekend away with her favourite people! 2 nights for 19 of us with a special meal for the Saturday night. I called and spoke to the lovely… lisää

I was looking for a hotel that was half way from Bournemouth to York! Was organising a family and friends get together for my partners mum 70th birthday special weekend away with her favourite people! 2 nights for 19 of us with a special meal for the Saturday night. I called and spoke to the lovely Bex. Got on so well, Bex was friendly, professional, so understanding, and helped me to organise this special event. Never visited the hotel before as I’m in Bournemouth. So had to go by what Bex told me and the website. The hotel exceeded all my expectations! And everyone else’s! Arrived and was greeted by Josh, who checked us in. Bedrooms were all so lovely. Had a few tick boxes re disabled room, me with a bath etc! Everyone had a lovely room. Was so lucky with the weather too, we all met outside the bar area in a beautiful seated area in the hotel grounds. We all had bar food on the Friday which was lovely. The hotel and grounds are beautiful. Had an area also for all of us in the main hotel, which was turned into a special dinner area for the Saturday night. The food was amazing, staff were so lovely professional and friendly. The spa was gorgeous. Pool so warm! A plus for me! I can honestly say was blown away with everything. Organising this was a lot to deal with! And the staff at the hotel were with me every step of the way!!! Big shout out to not only Bex but Mark ops Manager, Chrissie at breakfast!! Chloe and everyone else who helped make this weekend a truly special time for Gill. Thank you alll soooo much!! You are all amazing! Will deffo be coming back! In fact we are all in talks about coming back next year! And year after! Etc etc! Can’t thank you all enough!!! Your a very special bunch!!! 🥰 xx

vähemmän

“Great location, a bit dated”

Lovely staff, lovely place, only down side is we booked a suit room and it was slightly more run down then you would want with this standard. Bath, skin and shower could do with resealing.

“Unwelcoming”

I arrived around 11.30am and was no-one at reception, no bell, no sign saying, 'back soon' so I went on into the bar. No-one there either. I then returned to reception and by shouting raised someone who tartly said I couldn't check in and wasn't allowed to use the pool until I had checked in - mayb… lisää

I arrived around 11.30am and was no-one at reception, no bell, no sign saying, 'back soon' so I went on into the bar. No-one there either. I then returned to reception and by shouting raised someone who tartly said I couldn't check in and wasn't allowed to use the pool until I had checked in - maybe try again at 1.30, she said - not explaining anything where anything was and where I might find refreshment or even a bathroom. Or where to stash luggage etc. The room was OK, the pool lovely, plus jacuzzis, steam room etc and the food good, but some of the reception staff really do need to try to be more helpful and welcoming

vähemmän