County

“Absolutely fantastic and highly recommended 👌”

Prime central town location full access to the whole city from the heart. Such a relaxing homie atmosphere, grand luxurious staircases and communal areas. The rooms literally couldn't be any bigger there is so much space. Personally iv been back to this hotel 4 times and stayed for a minimum of 5… lisää

Prime central town location full access to the whole city from the heart. Such a relaxing homie atmosphere, grand luxurious staircases and communal areas. The rooms literally couldn't be any bigger there is so much space. Personally iv been back to this hotel 4 times and stayed for a minimum of 5 nights each visit and iv stayed in a variety of rooms and all have been the size of a mannor house living room couldn't be more pleasantly surprised. As far as value is concerned take my money. I don't think they charge enough for everything that this hotel has to offer. It is extremely clean and tidy and I have noticed throughout the day staff will always sweep and mop the entrance way to keep up the cleanliness of the hotel. With it being central town I really thaught I would hear more noise but iv not been woken a single night or even noticed any loud noise inside its been really quiet. The main thing I really want to get across and the thing I stand so strongly by. The reception staff literally go above and beyond to help guests. There hasn't been a request and iv had a few that they haven't been able to assist and help me with they have absolutely forfiled my every wish. From a new TV remote to the endless supply of teabags and milk pots. Even assist with the transportation and storage of luggage. All with a smile. I'd like to mention a couple of staff I'd like to thank them being Dale, nico, Sophie for being wonderful and helpful. All in all I would definitely stay here again and recommend it to all.

vähemmän

“Fantastic...we extended our trip.”

Everything and more. We arrived and there was plentiful parking at the rear of the hotel. Greeted at reception with a smile, given a brief rundown of the facilities. Due to mobility issues we were allocated a room close to the lift on floor 1. Lift a little slow and one person at a time, however, c… lisää

Everything and more. We arrived and there was plentiful parking at the rear of the hotel. Greeted at reception with a smile, given a brief rundown of the facilities. Due to mobility issues we were allocated a room close to the lift on floor 1. Lift a little slow and one person at a time, however, certainly a lot better than walking. Our room was fantastic. Roomy, vanity table, mirror and chair, two chair and a small table, a sofa which would comfortably accommodate three people and a very comfy bed. Bathroom had a shower over the bath which wasn't something I could use, however it was clean. Soap provided and enough towels. Even though we were a room which overlooked the road in front of the main entrance, slept like a log. Breakfast was help yourself. Sausage, bacon, fried eggs, scrambled eggs, mushrooms, tomatoes, hash browns. Husband loved every bit, sausages not to my taste, but much to choose from. Additionally, bread, toast, cereals, muffins, fruit along with many choices of teas, coffee and juices. The staff were helpful and certainly ran a clean breakfast room. Evening meals are pizzas, a meat or veggie selection, reasonably priced if your running late to check in and don't fancy walking to get something to eat. Service finishes at 12pm. We loved our stay, we extended it by another night. The hotel is 5 mins from the cathedral, 7 mins from the Tuille museum and 12 mins from the castle. All easy walking, each worth seeing, and the three could be seen in one day. Cathedral free entrance, although donations vis cash or card is always appreciated. Lovely cafe for a cuppa or bite to eat, plenty of seating inside and out. The museum, we loved it. Carers and under 18s are free. Castle and its small museum was a must for hubby, seating and benches to sit and eat a picnic. No cafe open when visited. The museum was manned by a very informative gent. It also has the outdoor space should you have energised children to run around. Carlisle...we will return.

vähemmän

“A night in Carlisle.”

Booked an online deal which included parking, a bottle of wine and breakfast. Negatives- Overly strict for checking in. Enquired at 1355 about checking in and was told to come back in 5 minutes, by which time a queue had formed. Got located to a twin room despite expecting a double room. No upgrad… lisää

Booked an online deal which included parking, a bottle of wine and breakfast. Negatives- Overly strict for checking in. Enquired at 1355 about checking in and was told to come back in 5 minutes, by which time a queue had formed. Got located to a twin room despite expecting a double room. No upgrade available. Arrived at 0756 for breakfast and told to wait until 0800. I understand if they were running behind schedule, but everything had been set up. Got charged £8 for parking, despite it being part of our deal. After we paid, got told there may be no spaces!! Luckily we got a very dodgy space. The bottle of wine we were giving ( Rose wine) was piping hot!! I could have scolded my fingers it was that hot! Positives- Although the room/hotel was slightly dated, it was decent enough. Excellent location for entertainment. Room was at back of the hotel, so minimal noise from the main street. If we were coming back to Carlisle, and it was a decent price, we would probably stay here again.

vähemmän