The Park Royal Hotel & Spa

“Great hospitality!”

Spotless ladies changing rooms thanks to Jane ! Also help getting into class by Receptionist Jane !!! Same Jane very helpful and kind Thankyou so much

“Cheap hotel but its not top end”

First glance hotel was lovely welcoming staff, bedroom over looking a field not to bad, beds on the hard side tv in the room basic tv bit of mould on the net curtains, pool facilities good bit the jacuzzi could be bigger, lockers are problematic but once yiu figure it out ok. We booked cheaper brea… lisää

First glance hotel was lovely welcoming staff, bedroom over looking a field not to bad, beds on the hard side tv in the room basic tv bit of mould on the net curtains, pool facilities good bit the jacuzzi could be bigger, lockers are problematic but once yiu figure it out ok. We booked cheaper breakfast via booking.com but wait till you get there as they had a offer on £10 each we stayed 2 nights Saturday breakfast easy on the Sunday with a full hotel not enough food and slow service. We checked out they charged us £16 but said it would go back on the card straight away it took over a week to get that back with numorus phone calls would we stay again no

vähemmän

“Disappointing”

I stayed for one night and regrettably based on my experience, I would not stay again. The room doors are VERY noisy when they close and with an influx of children arriving late in the evening and running up and down the corridor from room to room, the constant slamming of the doors was relentless… lisää

I stayed for one night and regrettably based on my experience, I would not stay again. The room doors are VERY noisy when they close and with an influx of children arriving late in the evening and running up and down the corridor from room to room, the constant slamming of the doors was relentless. I have never known such loud doors in a hotel!!! My bed was incredibly uncomfortable - I could feel the springs through the mattress, to the extent I had to lay on top of the bed, using my coat to keep me warm. Not as I would expect for a 4 star hotel.

vähemmän

“Nice venue but not nice rooms.”

Came for a friends wedding and honestly the hotel itself is stunning! Nice area to be away from the hustle and bustle of town life. The wedding itself was fab! Only downside is that the staff had messed up the table organisation but pretty sure the bride mentioned that to the staff already. Food w… lisää

Came for a friends wedding and honestly the hotel itself is stunning! Nice area to be away from the hustle and bustle of town life. The wedding itself was fab! Only downside is that the staff had messed up the table organisation but pretty sure the bride mentioned that to the staff already. Food was alright however, I think I only really enjoyed the wedges and salad. Meat was kept under a lamp way too long and had gone dry(I couldn’t even cut through my burger). Drink prices were a bit far fetched for where we are in the country and what it was especially when the lager had 0 gas in it, head&bubbles where gone before you’d even sat back down. Bar staff were also very slow. They were all well mannered and polite however when you’ve got 100+ guests and 1 young man behind the bar it’s a bit unfair. Now onto the room. The room itself looked stunning. However every time we went up to the 2nd floor it always stunk of w**d. I did tell the girl at reception but don’t think anything got done about it. We couldn’t even open our window in the room. Size of the room was more than enough for what we needed. Now onto the bed. Cannot lie but for the price I’d payed for this room I expected a better bed. Felt very uneven and every toss and turn the whole thing would squeak I feel sorry for our neighbours because we are very wriggly sleepers(could really do with some WD40). Pillows had to be a joke though. Absolutely no bounce in them what so ever and might as well have just slept without them because my head wasn’t even 1cm off the bed. I woke up with a very stiff neck and shoulders. Didn’t even bother with the restaurant as if the wedding food was anything to go by I didn’t really want to waste my money. So all in all it was a stunning venue for a wedding but don’t think I would be wasting my money to stay over again.

vähemmän