Bowood Hotel & Spa

“A perfect hotel.”

This is such a beautiful hotel. All the staff are so friendly, the spa is lovely and massage is great. The restaurant serves delicious food. The rooms are lovely and the beds comfortable. A perfect stay.

“Perfect, as always”

We stay at Bowood Hotel whenever we can and need to do it more often! Just returned from a weekend stay. As always, friendly efficient staff, immaculately clean hotel and room, great food and relaxed atmosphere. Friday night was a “blues” music evening with buffet - a great idea! The food was a mix… lisää

We stay at Bowood Hotel whenever we can and need to do it more often! Just returned from a weekend stay. As always, friendly efficient staff, immaculately clean hotel and room, great food and relaxed atmosphere. Friday night was a “blues” music evening with buffet - a great idea! The food was a mixture of Creole dishes - delicious. On Saturday I had a treatment at the spa and my partner played golf. Treatment was brilliant - Tiggi did a great job and I left with glowing skin and a shoulder that actually moved again. Thanks to reception staff at the spa. Saturday we went out with friends but returned to the warm and welcoming bar area where we sat for an hour or so. Breakfasts both days were amazing and we sat by the window and watched the deer wandering around outside. Already looking forward to returning.

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“A mixed bag”

Check-in was not a good first impression, the one receptionist was on the phone for several minutes, no acknowledgement. Eventually another staff member appeared and greeted us brusquely (to be fair I dont think they were regular reception staff). The hotel itself is very nice, comfortable lounge… lisää

Check-in was not a good first impression, the one receptionist was on the phone for several minutes, no acknowledgement. Eventually another staff member appeared and greeted us brusquely (to be fair I dont think they were regular reception staff). The hotel itself is very nice, comfortable lounge, beautiful grounds and rooms pleasant and quiet. The restaurant food was exceptional. The spa is small and busy with a sauna and steam room, but the 15m swimming pool is great. At times it got very busy (this was Monday to Wednesday during the day). The Spa is mainly full with regular members, not guests and the clientele are a real mix, a few friendly, others not so. Some were loudly talking and 1 or 2 were quite rude, especially the older ones. One time, it was very busy with only two empty seats. My wife asked if one was free and the man rudely replied that his wife wanted both chairs. Unfortunately the hotel can't do much about the behaviour of its customers. Staff were mostly very nice, especially Tia in the restaurant and Dorotea and Betty at breakfast. However, I checked out 30 mins late, my mistake, and I apologised sincerely but Kate (Housekeeping Manager i think) was rather unpleasant about it, saying rather aggressively that the checkout time was on the website and turning away abruptly. This was not the best last impression to leave on. Fortunately, Maya on reception was the opposite, when I apologised again, she was lovely and understanding, My overall impression of Bowood is it feels more like a country/golf club than a Spa Hotel. We've been to 2 other Spa hotels in Somerset, both of which felt warm, inviting and cosy. We've also been to 3 spa hotels in Surrey/Sussex and Bowood felt more like those with a more 'corporate' atmosphere. However, the hotel itself is lovely and in a beautiful location.

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