Best Western Rose & Crown Hotel

“Good stay”

Beautiful building, great service from all staff but special mention for Sian who made sure I got my taxi safely.

“3 adults stay”

Stayed for 2 nights with my mom and sister. Booked family room with 3 beds, Room was totally unsuitable for our party, very dark poor lighting (proberly good as there was a years worth of dust down the back of the beds), only had a bath and a shower attachment with no screen or curtain. Bathroom fl… lisää

Stayed for 2 nights with my mom and sister. Booked family room with 3 beds, Room was totally unsuitable for our party, very dark poor lighting (proberly good as there was a years worth of dust down the back of the beds), only had a bath and a shower attachment with no screen or curtain. Bathroom floor sloped away, with steps into the toilet area. My mom is in her mid 70s partially sighted and my sister in her 50s with some mobility issues. Staff were very accomadating and agreed to move our room. End in room 222. Much better lighting , but only had 2 beds, so my sister and i had to share like we were kids again. Again both my sister and mom were unable to use the shower over the bath as there were no grap rails to help get in or out. Even as someone perfectly able bodied i had to steady myself with the sink. This room was in the modern side of the hotel and was much cleaner than the 1st. Car park was very small, luckily we found a space although spaces were small for anything bigger than a small hatchback. I have a BMW M3 and struggled. We ate breakfast in the hotel. Was ok, for a hotel breakfast and even dealt with my sister complicated requests. Its a quirky hotel and proberly not suited for our needs. The gentleman a reception on our 1st night who changed our room could not have been more helpful and really is a credit to the hotel. As the 3 we would not stay here again as the facilities were not suitable, although if i travelled alone or with my husband i may look at stopping again.

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“Oldy worldy hotel in busy location saved by great staff”

The Rose and crown is a very historic hotel at the bottom of East Hill in Colchester, right in between two road junctions and very close to the railway. Although the location is good for walking up into the town, it is the slightly scruffy end of town and The road noise begins at 5 o’clock in the m… lisää

The Rose and crown is a very historic hotel at the bottom of East Hill in Colchester, right in between two road junctions and very close to the railway. Although the location is good for walking up into the town, it is the slightly scruffy end of town and The road noise begins at 5 o’clock in the morning. With the historic aspect comes a number of features such as wonky floors, low ceilings with exposed beams, and windows which letting in a lot of the noise. In room 205, The shower and bath were powerful And warm that there was quite a bit of dust in the corners of the room, especially along the edge of the carpet, and along the wooden carving features of the Four poster bed. I could also hear the tv of room 204 next door. Luckily, the staff were extremely friendly, professional and attentive. Particular shout out to Roshne in breakfast the next morning Who was polite, helpful, and gave service with a smile. The receptionist staff were also friendly.

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