The Royal Duchy Hotel

“A lovely relaxing coastal stay with wonderful staff”

I had a really lovely couple of nights at the Royal Duchy Hotel. The location is perfect, right by the sea, and it was so nice to be able to step out for fresh air and coastal walks. I especially enjoyed the spa, which was peaceful and relaxing (I even had it to myself at one point!). The hotel i… lisää

I had a really lovely couple of nights at the Royal Duchy Hotel. The location is perfect, right by the sea, and it was so nice to be able to step out for fresh air and coastal walks. I especially enjoyed the spa, which was peaceful and relaxing (I even had it to myself at one point!). The hotel itself has a calm, comfortable feel and was a great place to unwind. What really stood out though was the staff. Everyone was so friendly and helpful – from the porter who made sure I stayed warm and comfortable, to the cheerful waitress who really brightened my stay, and the night manager who kindly helped me out when my charger failed! There was a small hiccup with breakfast service, but it didn’t take away from what was otherwise a really enjoyable stay. Overall, a lovely experience and I would happily return. Already thinking about my next visit!

vähemmän

“Excellent”

Lovely hotel, well maintained , great position by the sea & a short walk into the town. Friendly staff - recommended.

“Good but not quite there”

My wife and I are a group organisers and took our group to the Royal Dutchy by coach. This is a very nice clean and well appointed hotel with one or two problems for groups. First the restaurant service was slow ans sometimes painfully slow. Prior to our holiday we had difficulty in getting feedba… lisää

My wife and I are a group organisers and took our group to the Royal Dutchy by coach. This is a very nice clean and well appointed hotel with one or two problems for groups. First the restaurant service was slow ans sometimes painfully slow. Prior to our holiday we had difficulty in getting feedback on available table sizes which makes it difficult for a group organiser to allocate tables so that friends sit together in groups of 4 or 6.Then some of our members wanted to stay in the hotel in the daytime and use the lounge but found all of the sea view tables reserved for locals coming in for coffee. Rooms were comfortable and well furnished but some lacked space with some of our members having difficulty in putting suitcases out of the way. The room i had was nice with a sea view but the bed was lumpy and uncomfortable depending on how you lay in bed. Others of our party complained a nowhere to put stuff in the bathroom. I heard various comments about the food some good some not so good but i had no problems with food other than the lack of vegetables which were listed as an extra for an additional £5, though i believe that the charge was not actually ever made for those who ordered extra.. Overall it is a really nice hotel and is clean and comfortable but for groups it still has a lot to learn, nothing that a little training will not put right.

vähemmän

“Disappointing food at celebratory dinner.”

Locals visiting for special birthday dinner. Sadly very disappointing potato starter and steak for supper. Definitely not fine dining. But friendly staff, lovely dining room and stunning views .