The Grand Burstin Hotel Folkestone

“Cheap for a reason but ok”

Cheap for a reason, full of people doing what we were doing (staying the night before jumping on the tunnel train). It’s basic, the tv in the room didn’t connect to any channels and there was a musty smell to the whole place. But it was acceptably clean and a place to stay for a night. The only… lisää

Cheap for a reason, full of people doing what we were doing (staying the night before jumping on the tunnel train). It’s basic, the tv in the room didn’t connect to any channels and there was a musty smell to the whole place. But it was acceptably clean and a place to stay for a night. The only thing I’d make a special mention of is the car park - it was rammed when we turned up (7.30pm) but we eventually found a space when someone left. The spaces aren’t built for large modern cars so parking is very tight, the car park has a few big potholes and people obviously just give up and park wherever they like which would’ve led to some interesting confrontations in the morning. It’s ok for a stopover.

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“Crank the heating up in public areas”

This hotel has been refurbished, new carpets , and bathrooms. The room was basic but very clean, staff are really friendly. We had a problem with the TV , and maintenance dealt with the issue promptly, overall our experience with the service and the catering were good, but the downside was the Ball… lisää

This hotel has been refurbished, new carpets , and bathrooms. The room was basic but very clean, staff are really friendly. We had a problem with the TV , and maintenance dealt with the issue promptly, overall our experience with the service and the catering were good, but the downside was the Ballroom was cold, where they have the entertainment and bingo, the bar area included. It was a cold few days tbf but we noticed guests including ourselves keeping our coats on. I do like the fact that no one comes in to your room for the entirety of your stay, if you need any extra towels ect, you request them,personally from reception.

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“Bargain hotel stay”

We stayed here for one night and yes, the hotel is a bit rough round the edges but for £67 we couldn’t fault it. We had an amazing view which made up for the fact that the room was a little tired and dated, but it was clean, warm and comfortable. Bathroom could do with a spruce up, a few blown tile… lisää

We stayed here for one night and yes, the hotel is a bit rough round the edges but for £67 we couldn’t fault it. We had an amazing view which made up for the fact that the room was a little tired and dated, but it was clean, warm and comfortable. Bathroom could do with a spruce up, a few blown tiles and it is very basic but it did the job. We didn’t use any of the facilities so I can’t comment on those. The staff members on reception were friendly and professional. Parking was £5 for the day. Overall a great location, a comfortable stay and a brilliant view. I don’t think this hotel deserves the bad reviews it often gets, at the end of the day you get what you pay for. If you’re expecting luxury then this isn’t the place for you, but if you’re after a cheap hotel for a night out then this is great.

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“Mixed feelings”

The hotel is ok but the bar and ballroom were cold, not a good experience . A small suggestion, instead of all the slot machines being lit up and no one using them maybe the budget could go on heating the public areas. The rooms are basic but very clean however the bed and pillars need to be looke… lisää

The hotel is ok but the bar and ballroom were cold, not a good experience . A small suggestion, instead of all the slot machines being lit up and no one using them maybe the budget could go on heating the public areas. The rooms are basic but very clean however the bed and pillars need to be looked at, maybe change to a new supplier of the pillars they were like bollards . Staff friendly

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