Holiday Inn Gloucester-Cheltenham By Ihg

“Easter Weekend Getaway at Holiday Inn”

We had a nice stay this Easter Holiday. Our room was clean and just the right space for the two of us. The pool area was kept clean and checked from time to time. The hotel staff are really nice too, special mention to Andrei at the front desk and Kinga. The housekeepers provided slippers and to… lisää

We had a nice stay this Easter Holiday. Our room was clean and just the right space for the two of us. The pool area was kept clean and checked from time to time. The hotel staff are really nice too, special mention to Andrei at the front desk and Kinga. The housekeepers provided slippers and towels immediately when we requested. No need to wait long. In terms of breakfast, they have a good selection, both for kids and adults. The only thing that I noticed is at night, some guests are quite noisy. You can here them banging the door and talking in the corridor. Everything else during our stay’s good.

vähemmän

“Excellent stay”

We had a good experience when we stayed at the hotel about 15 years ago. It was even better this time. The staff were all excellent. Kinga at reception was excellent, she went extra miles to make our stay comfortable. She gave us several vouchers for non alcoholic alternatives when we had to tun do… lisää

We had a good experience when we stayed at the hotel about 15 years ago. It was even better this time. The staff were all excellent. Kinga at reception was excellent, she went extra miles to make our stay comfortable. She gave us several vouchers for non alcoholic alternatives when we had to tun down the offer of alcoholic wine. The restaurant staff were all helpful and friendly. Molly and Chin were exceptionally efficient and attentive.

vähemmän

“A very nice place to stay”

This hotel was a reasonable cost which is the first thing to consider as a traveller. The location was really good (just off the motorway but not affected by the sound). The car park was spacious and although £5 it was a tolerable cost. Inside it felt like a premium hotel. The receptionist Kinga wa… lisää

This hotel was a reasonable cost which is the first thing to consider as a traveller. The location was really good (just off the motorway but not affected by the sound). The car park was spacious and although £5 it was a tolerable cost. Inside it felt like a premium hotel. The receptionist Kinga was very friendly and helpful. We loved the swimming pool and spa facilities, along with the gym. That’s really what first caught my attention after location and price. What a treat to be able to relax in the pool after a long journey. The breakfast was great- wide selection, beautifully presented and well cooked. Also the dinners last night were very tasty- the first night we had mixed grill which was large enough for two. We would have liked some veggies with it but I expect you could have them as a side. I thought it was very presumptuous for them to put on a 12.5% tip as standard- it’s always a bit embarrassing to ask to have it taken off in front of the waiting staff who have worked hard to serve you. The tip ended up being £10! However, on this occasion we didn’t quibble it as the waitress Molly was excellent. She really listened to everything we asked for in terms of how we wanted things cooked and felt she deserved recognition. We would probably come again.

vähemmän

“Good service”

Just to say Marcelle who had only been at the hotel 3 days was very helpful and professional during our evening meal.