Cairn Hotel

“Lovely stay for the price you pay”

The hotel is situated near to the main attractions in Harrogate. Plenty of parking. Staff are very friendly and accommodating. I love the size and history of the hotel. Lots to choose from at breakfast. No plug sockets/phone charger ports next to the beds, which meant my partner couldn't plug in h… lisää

The hotel is situated near to the main attractions in Harrogate. Plenty of parking. Staff are very friendly and accommodating. I love the size and history of the hotel. Lots to choose from at breakfast. No plug sockets/phone charger ports next to the beds, which meant my partner couldn't plug in his sleep apnea machine. We asked for a desk fan but we had to rearrange the room to be able to feel the effects, due to the plug sockets being on the other side of the room. Carpet and curtains were worn/dated in places.

vähemmän

“Shabby room”

Location to centre couldn’t be better. Found one gentleman on reception a bit rude and abrupt. We got given a very small room which was not good for the price of the stay even with the booking.com discount. Room was very dated curtains shabby and frayed. Wallpaper hanging down and the tv was so sm… lisää

Location to centre couldn’t be better. Found one gentleman on reception a bit rude and abrupt. We got given a very small room which was not good for the price of the stay even with the booking.com discount. Room was very dated curtains shabby and frayed. Wallpaper hanging down and the tv was so small. It is a lovely hotel but overpriced in my opinion for the very old fashioned tiny and again shabby room. Didn’t spoil our stay in Harrogate just wouldn’t book there again.

vähemmän

“Not suitable for single travellers.”

Arrived at The Cairn as part of a coach party of 33. 5 of us that had paid the single supplement of £110 each were really disappointed to find that we had, in fact, got single rooms. Why the supplement then? We weren’t taking up a room that could have had a couple in? 1 of the 5 went to reception t… lisää

Arrived at The Cairn as part of a coach party of 33. 5 of us that had paid the single supplement of £110 each were really disappointed to find that we had, in fact, got single rooms. Why the supplement then? We weren’t taking up a room that could have had a couple in? 1 of the 5 went to reception to complain and request the double room, that we had paid for, just to be told “we’re full” so we can’t give you what you’ve paid for. Their attitude was dreadful. We tried taking it up with the coach company that had booked the hotel for us, but they were as disappointed as we were and couldn’t help. The hotel is quite shabby and the food varied from inedible to ok. Breakfast was very good though. One of our party needed gluten free food which was dealt with quite well until the last evening and next morning when they had run out of gf bread. Disappointing.

vähemmän

“Needs a little bit of attention”

The room was dated but perfectly comfortable. The food in the bar was not a patch compared to our previous visit last October....this time the food was of poor quality and badly cooked. Most of the bar staff need extra training....they were very slow serving customers and were unsure on how to us… lisää

The room was dated but perfectly comfortable. The food in the bar was not a patch compared to our previous visit last October....this time the food was of poor quality and badly cooked. Most of the bar staff need extra training....they were very slow serving customers and were unsure on how to use the till.

vähemmän