The Old Swan

“Best Hotel in Harrogate”

We just came back from a 2 day break in Harrogate. I don’t write reviews often but this Hotel however has surpassed our expectations by far each time we have stayed here. This was the third visit, we wish when came to Harrogate before we had stayed here. The Swan Hotel is far superior than the mor… lisää

We just came back from a 2 day break in Harrogate. I don’t write reviews often but this Hotel however has surpassed our expectations by far each time we have stayed here. This was the third visit, we wish when came to Harrogate before we had stayed here. The Swan Hotel is far superior than the more expensive 4 star hotels we have stayed in. Firstly it has character & ambience that you feel and notice as soon as you walk in, always greeted with a warm welcome too. The spacious Wedgwood dinning room is the best dinning room in a hotel we have ever stayed in world wide including Four seasons, Mandarin Oriental they don’t come close. You really feel like you have gone back in time. The photos don’t do it justice, you have to stay here to understand. Our executive room had high ceiling, the most comfortable bed a glorious proper bathroom with a nice deep bath, quality and traditional, no sub standard modern baths you get these days! The room keeps in character with the hotel, no wonder Agatha Christie stayed here. Considering the price to stay with breakfast is already great value for money, we also received a cream tea in the lounge with warmed scones, clotted cream and the most delicious homemade Bakewell slices. Breakfast was delicious hot drinks served to you, a plentiful cold breakfast buffet with everything you could want, one morning it was the usual hot buffet, proper flying saucer mushrooms, the bacon was proper shortback👍. I was however the awkward one who decided to ask if they did porridge made with water, the waitress was amazing, tall mature lady with blonde hair, nothing was too much trouble and yes the kitchen staff made me a hearty bowl of porridge made the traditional way not in a microwave. Please thank the kitchen staff for doing this for me, I can imagine how busy they are not only preparing breakfast but for other events in the hotel. All the staff we came into contact with during our stay understand great customer service. A big shout out to the reception team who sorted replacement room keys for us when we left them behind on a table, so gracious they had cancelled the old ones re coded and replaced with new ones. Considering the size of this hotel they must work so hard to keep the traditional style in keeping, all the wooden furnishings were polished. They have achieved fantastic results updating and decorating the hotel and guest rooms the last few months. Yet still keeping the style that Agatha Christie would have experienced. The most important achievement to us was the cleanliness of this magnificent hotel, I was blown over by this we are well travelled I have yet to stay anywhere that is kept so clean and tidy. The reviews don’t give a true reflection of this Hotel presently, you won’t be disappointed. Looking forward to our next stay.

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“Excellent professional old world hospitality of a type rarely seen these days reminiscent of a high class Trust house forte”

Extremely professional layout service and stay excellent staff excellent manners and reminiscent of a good high class hotel years ago, the hotel is in a good location and has retained it's old world charm well maintained and all alterations done in the style period of the hotel decor superb and qua… lisää

Extremely professional layout service and stay excellent staff excellent manners and reminiscent of a good high class hotel years ago, the hotel is in a good location and has retained it's old world charm well maintained and all alterations done in the style period of the hotel decor superb and quality of room superb the food in an incredibly beautiful dining room was of the standard you'd expect from a high class resteraunt wine list simple but good bar was welcoming and catered for guests ti late I could not recommend the service enough or the quality of stay. I am a former professional butler and my wife a former Hotelier both of us couldn't have run a place better we take our hats off to the staff well done!!!!!

vähemmän

“ABBA solutely lovely.”

Just spent 3 days and 2 night here and it was wonderful. Friendly staff, lovely clean and comfy room. Radiator in the bathroom was hot so by leaving the bathroom door open the heat permeated into the bedroom without making it too hot. Coffee and biscuits in my room on arrival. The package included … lisää

Just spent 3 days and 2 night here and it was wonderful. Friendly staff, lovely clean and comfy room. Radiator in the bathroom was hot so by leaving the bathroom door open the heat permeated into the bedroom without making it too hot. Coffee and biscuits in my room on arrival. The package included a lovely dinner on the Friday and entertainment. Saturday Angela holidays arranged 2 trips out to Hawes and Skipton. In the evening a free pre dinner drink then a lovely 4 course meal followed by an evening of ABBA Chic. Nothing was too much trouble for the staff and I would certainly recommend.

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