Courtyard By Marriott Luton Airport

“Outstanding hospitality – made our stay unforgettable”

From the moment we arrived until the day we left, everything exceeded our expectations. The hotel was clean, comfortable, and in a fantastic location, with a great atmosphere throughout our stay. Every member of the team was friendly, professional, and genuinely cared about making guests feel welco… lisää

From the moment we arrived until the day we left, everything exceeded our expectations. The hotel was clean, comfortable, and in a fantastic location, with a great atmosphere throughout our stay. Every member of the team was friendly, professional, and genuinely cared about making guests feel welcome. A very special thank you to Roxana, Beatrice, and Klaudia. They were always smiling, kind, attentive, and went above and beyond to make sure everything was perfect. Their positive attitude and exceptional customer service made a real difference and turned a great holiday into a memorable one. It’s staff like them that make people want to come back. I highly recommend this hotel and will definitely be returning. Thank you again, Roxana, Beatrice, and Klaudia, for making our stay so special!

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“Weekend Stay”

Hotel spotless. Room nice, comfortable bed, lumpy pillows. Staff were not engaged or friendly. Felt like as guests we were an inconvenience. Food terrible. Good enough for a pre flight or business one night stay.

“Standard airport hotel”

We stayed unplanned, due to delayed flight into Luton and the hotel had availability. Standard airport hotel, all necessities, comfortable bed and good bathroom. Didn’t have a shuttle to the airport which we found very strange for an airport hotel, that isn’t in reasonable walking distance.

“Nothing special”

This is our 2nd time here not sure there will be a 3rd. A very underwhelming experience from start to finish. Ate in their restaurant, we both had fish and chips, neither me or my husband ate the fish as it tasted weird and a tad undercooked in our opinion. After speaking with the supervisor we had… lisää

This is our 2nd time here not sure there will be a 3rd. A very underwhelming experience from start to finish. Ate in their restaurant, we both had fish and chips, neither me or my husband ate the fish as it tasted weird and a tad undercooked in our opinion. After speaking with the supervisor we had just one of the fish meals deducted from the bill but not the other one?! This left a bad taste in our mouth, (pun intended) Had soup and prawn cocktail to start which were ok. The room itself had everything we needed, lovely comfy bed and nice en-suite facilities with complimentary shampoos etc. only enough coffee/tea and sugar for 1 cup each so unfortunately we couldn’t have a drink when we woke at 3am, very disappointing. Staff were ok, trainee checked us in and he was pleasant but other than that there was no small talk with any of them. So many young members of staff who just don’t have the customer service skills. All in all this hotel served its purpose as it is so close to airport but not sure I would recommend.

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