Copthorne Hotel Manchester Salford Quays

“Ellie made our visit truly special!”

We had a wonderful meal at the Copthorne Salford Quays and I couldn't leave without shouting about our server, Ellie. From the moment we sat down, she was attentive, warm, and genuinely enthusiastic — not just going through the motions, but making us feel like valued guests. The food was excellent,… lisää

We had a wonderful meal at the Copthorne Salford Quays and I couldn't leave without shouting about our server, Ellie. From the moment we sat down, she was attentive, warm, and genuinely enthusiastic — not just going through the motions, but making us feel like valued guests. The food was excellent, but it was Ellie's service that elevated the whole experience. She was professional without being formal, friendly without being overbearing, and made sure every detail was taken care of throughout our visit. That kind of natural hospitality is rare and it really does make a difference. To the management at the Copthorne — you have a real gem in Ellie. She's exactly the kind of person who makes guests want to come back. We'll absolutely return, and a big part of that is down to her.

vähemmän

“Lovely customer service”

Big shout out to Toukeer and Ellie lovely customer service very welcoming

“Great hotel.”

Stayed here for 1 night with my daughter as we attended a concert at the Victoria warehouse. Excellent location, 5 minute walk from the venue. Plenty of free parking if your staying at the hotel, just put your vehicle reg in the tablet at reception. We enjoyed walking to the river and seeing the si… lisää

Stayed here for 1 night with my daughter as we attended a concert at the Victoria warehouse. Excellent location, 5 minute walk from the venue. Plenty of free parking if your staying at the hotel, just put your vehicle reg in the tablet at reception. We enjoyed walking to the river and seeing the sights which are just around the corner from the hotel. Staff welcoming and helpful. Room was great. Clean fresh and had everything that we needed. Bed comfy. The fan provided in the room was a great help. Only downside is there's only a few plug sockets and they are in awkward places (under the desk and under the side table) and shame our room was on the car park side, if your lucky enough to get a room on the other side you will have a great view. That being said though we were by the main road but still had a great sleep we weren't disturbed by any road noise. Wasn't expecting it to be as nice as it was as the price was really cheap but we were impressed and would recommend.

vähemmän

“Good stay for a concert”

Really good stay. We had a room overlooking the quay, and it was mostly refurbished, with a bay window that opened(!!!). Free ample car parking. We were given a drinks voucher each which was appreciated. Our only two frustrations were - the TV. It was impossible to get ‘normal tv’ (BBC, C4 etc).… lisää

Really good stay. We had a room overlooking the quay, and it was mostly refurbished, with a bay window that opened(!!!). Free ample car parking. We were given a drinks voucher each which was appreciated. Our only two frustrations were - the TV. It was impossible to get ‘normal tv’ (BBC, C4 etc). We each have a degree in tech, but still could not figure it out. Also the bathroom was lovely but the shower temperature kept fluctuating.

vähemmän