Copthorne Hotel Manchester Salford Quays

“Nice hotel”

All great!! The room, breakfast, views… it’s close Old Trafford. If I’ll come again, I’ll select this hotel.

“Not a 4 Star”

Hotel was 20 years outdated However it was clean Definitely not 4 star Staff were friendly Good Location for old Trafford Would not recommend if you looking for a bit of class

“It’s all or nothing”

I would like to say before I even start this review that the staff are incredible, there are so many things that are really though of it’s just a shame some things let it down. First impressions carpark is fair, spaces are a little small but plenty of them but at the end of the bays in the middle i… lisää

I would like to say before I even start this review that the staff are incredible, there are so many things that are really though of it’s just a shame some things let it down. First impressions carpark is fair, spaces are a little small but plenty of them but at the end of the bays in the middle it would be better if that you could drive around to the next row rather than a 3 point turn or reverse all the way out. Reception 10/10 friendly, helpful and very professional. The lobby had flavoured cold water that looked fantastic and it was obvious investment had been made as what looked like modern furnishings etc however other parts seemed older (carpets etc) Hallways had plenty of space and clean other than the room service trays on the floor that had been there a while. Room was well ventilated with a pleasant view and I would say the bedding and the towels were perfection all brilliant white, clean and soft. Bathroom had the basics as did the tea/coffee making facilities (kettle spotless inside) had no sweeteners just brown or white sugar. Now for the room negatives and this pains me to do as there were so many little things. Firstly the tv the intervals every 5 mins while watching was more painful than watching something just off my phone. Makes the tv feel actually very stressful and not a wind down before bed experience. There is no ceiling light in the room and the lighting issue translates into the bathroom. As a woman if I was staying in the winter or getting ready if it’s dark out I would be leaving looking like an absolute joke make up wise. I understand why the windows don’t open fully but they could really open a little more, while we appreciate the fan in the room it was very noisy and was a toss up between noise or being hot. On the subject of noise twice I was woken by a loud vibrating sound somewhere between a plumbing pipe rattle and a saniflow toilet noise. The carpet wasn’t well vacuumed however the room was dust free. There also seemed to be pretty mixed furniture in the room some old and tired some really nice and newer (bed was comfortable just a fyi) room also had a fantastic little fridge in it! Bathroom again decore was either new or very old, shower head and mixer looked new and the backsplash however side tiles old and grout missing. Water pressure and temperature was great. Toiletries and decent. Taps on the sink weird as they get water everywhere as so short and the angle of the sink. Ultimately it was either 10/10 or 0/10 no inbetween which is a shame as it’s got so much potential.

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