Redesdale Arms Hotel

“A hastily booked overnight stay.”

We have stayed before and the hotel is well located, clean and the staff are friendly. The double bed was a bit small but everything was very clean. The only issue was with breakfast. There was only one person on duty in a busy breakfast room. So service was slow and the juice jugs, including milk … lisää

We have stayed before and the hotel is well located, clean and the staff are friendly. The double bed was a bit small but everything was very clean. The only issue was with breakfast. There was only one person on duty in a busy breakfast room. So service was slow and the juice jugs, including milk for cereal, were all empty and not replenished at all during the near one hour that we were present. No milk was provided with the hot drinks either.

vähemmän

“break away”

Redesdale Rms beds are amazing but the dining room is a fiasco. We ordered starts and mains. The waiter forgot about the starter and delivered the mains. Whenever i ordered sticky toffee, after being told the dessert weren't homemade, the waiters delivered the wrong dessert--- "Twice"

“Not what it was”

We have been going to this hotel since 2014 for the Cheltenham festival and have made some good friends during this time sadly due to a huge hike in room rates they have stayed away,as we had tickets booked we continued with the booking even though the 2 rooms cost £600 more, On arrival we had the … lisää

We have been going to this hotel since 2014 for the Cheltenham festival and have made some good friends during this time sadly due to a huge hike in room rates they have stayed away,as we had tickets booked we continued with the booking even though the 2 rooms cost £600 more, On arrival we had the same type of room which are nice but we noticed over the stay that the housekeeping was not up to the usual standard from not changing towels to the bin in the room not emptied during our stay,the staff were still really helpful and pleasant and the food was good but the overwhelming memory of this trip was it did not warrant a £600 price hike and our 12 years of booking to go to Moreton is now over.

vähemmän

“Tell it as it is”

We arrived 15.00 on check in day and carpet between the front door and rear entrance via the reception was dirty but as it was late in the day we gave them the benefit of the doubt it was from the days use. It was still there and more 3days later when we checked out. At breakfast each morning we ha… lisää

We arrived 15.00 on check in day and carpet between the front door and rear entrance via the reception was dirty but as it was late in the day we gave them the benefit of the doubt it was from the days use. It was still there and more 3days later when we checked out. At breakfast each morning we had to ask for the fresh orange jug to be filled and had to request the refill 3times before it was done.

vähemmän