Delta Hotels By Marriott Newcastle Gateshead

“Fantastic experience”

We stayed here for one night for a charity event. First upon check in we were a few hours too early, however front desk checked us in early and gave us a room. We were really pleased as we wanted to spend the day relaxing. Ralph behind the bar was fantastic all night. Made incredible cocktails an… lisää

We stayed here for one night for a charity event. First upon check in we were a few hours too early, however front desk checked us in early and gave us a room. We were really pleased as we wanted to spend the day relaxing. Ralph behind the bar was fantastic all night. Made incredible cocktails and was really accommodating. At 2am we had an issue with our room. A strange noise. I called front desk and Mikey came up straight away and moved us rooms. All sorted within 15 minutes. He even greeted us in the morning and checked if all was ok. We were really impressed with how friendly and helpful everyone was. We would definitely return!

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“Good all round experience”

We have been disappointed with hotels in this area for the last few years, but haven't actually stayed in a Marriott, which is our preference elsewhere. Firstly, the price of our stay was reasonable compared to others in the area. The reception area is welcoming and smart. There is a little grab … lisää

We have been disappointed with hotels in this area for the last few years, but haven't actually stayed in a Marriott, which is our preference elsewhere. Firstly, the price of our stay was reasonable compared to others in the area. The reception area is welcoming and smart. There is a little grab & go section with some alcohol, soft drinks and crisps etc We were greeted by the friendly, helpful receptionist. We asked for a room with a walk in shower. She reallocated our room, and this one had a wet room. Brilliant. The whole place was clean, airy, well maintained, and the corridors showed no signs of damage from eg housekeeping trolleys so evident in other places we've stayed Our room was nicely appointed and decorated, with a comfy sofa, easy chair. and coffee table as well as a desk area. Loads of storage in drawers and wardrobe. Proper coat hangers! . Although there was no fridge, there was an icebucket in room, and an ice machine at the end of the corridor. I guess the only negative was that the IT systems weren't effective for me. The in room phone had a button for housekeeping but the message was that the line wasn't available. I couldn't access the room service menu or the in house Cast Iron Grill menu, but these issues were minor to us, given how good was the rest of our stay We didn't use it, but there is a leisure centre within the hotel which seemed to be busy. The Cast Iron Grill restaurant menu was interesting although we only tried soup, which was good. We really enjoyed our stay and will be back

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