Mercure Norwich Hotel

“A really great weekend Convention, hats off to the wonderful hard working staff.”

I was among a large group of Laurel and Hardy enthusiasts attending what was the 2nd weekend Convention to be held at this venue. The first was about 6 - 8 years ago. I feel compelled to write a review to highlight the wonderful weekend event. From the word go at reception on 30th April, I was gre… lisää

I was among a large group of Laurel and Hardy enthusiasts attending what was the 2nd weekend Convention to be held at this venue. The first was about 6 - 8 years ago. I feel compelled to write a review to highlight the wonderful weekend event. From the word go at reception on 30th April, I was greeted by a friendly and most helpful receptionist named Erin. My room was modern and well equipped. The serving staff at all meals were very cheerful and such hard workers, they never seemed to stop. There were many staff involved but if I can single out a few of them, Evie, Angie and Emma. The whole weekend was delightful, the staff deserve the highest praise. In my business life and my social life I have travelled to many countries, staying at many hotels, this was my most pleasant stay, the staff made everything go so well, they were excellent. Written by Eric Woods, I stayed in room 30.

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“Comfortable and will return”

Had a lovely stay cath was very helpful room was comfortable and a fantastic breakfast.plenty of parking space and safe not to far from the city center

“A Norwich delight”

Another brilliant stay at the mercure, food was quick and tasty, reception in particular Catherine was friendly and helpful. Thanks for a comfy stay

“Basic but comfortable”

This is a basic hotel with all the necessaries but the big extra is the staff. They go out of their way to make a stay as comfortable as possible and nothing is too much trouble. While the place looks tired and is in need of an upgrade, it's all clean and accessible. The baths need to be replaced b… lisää

This is a basic hotel with all the necessaries but the big extra is the staff. They go out of their way to make a stay as comfortable as possible and nothing is too much trouble. While the place looks tired and is in need of an upgrade, it's all clean and accessible. The baths need to be replaced by showers and the loveky people need to be dressed in something other than black. We had everything we needed. The location is handy for the airport and has plenty of parking, along with a small supermarket close to the site.

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