Imperial Plymouth

“Very good!”

Very friendly and helpful receptionists. Rachel very kindly booked a taxi for me to the station for my trip home. Will gladly use the hotel again.

“Lovely hotel, perfect location but poor breakfast.”

Hotel is lovely, perfect for exploring the south west coast path with the dog. Room was just as we expected. Breakfast was poor- not at all like we expected from Tripadvisor- no pancakes, poached eggs or salmon but instead a bland tasting fry up with no vegetarian alternatives and continental with … lisää

Hotel is lovely, perfect for exploring the south west coast path with the dog. Room was just as we expected. Breakfast was poor- not at all like we expected from Tripadvisor- no pancakes, poached eggs or salmon but instead a bland tasting fry up with no vegetarian alternatives and continental with no fresh fruit or fresh pastries (just toast, cereal and yogurt). Stay here, it is great but dont pay extra for the breakfast.

vähemmän

“Promising start could do better”

Ideally located for all activities was taken to our room at the rear of the hotel. On face value looked to be good value for money After we offloaded the car we noticed a large patch of black mould behind and along side the bedside draws, we were only booked in for 2 nights and all the other amenit… lisää

Ideally located for all activities was taken to our room at the rear of the hotel. On face value looked to be good value for money After we offloaded the car we noticed a large patch of black mould behind and along side the bedside draws, we were only booked in for 2 nights and all the other amenities looked in good order. Large patch of loose grit outside the entrance doorway subsequently the grit was walked into the room, although the bed was made no attempt to sweep or vacuum the hall left grit stones accumulating. Breakfast experience was to be fair very disappointing it was self service between the hours of 7am and 9am the problem with that is all of hot breakfast items are prepared and put out for 7.00am on Tuesday with only 4 guests we arrived at 8.15 to ingredients that had sat for over an hour in warmers the eggs were inedible. |Wednesday there were more guest so a replenishment of bacon occurred, see note on eggs

vähemmän

“Good location, dissapointed stay.”

Good location for barbican and theatre. Tired hotel decor wise. Bed was awful, mattress needs changing, lumpy and could feel springs. Had to move to other side of bed. Bad night sleep. Hole in throw. Pillows need changing & cases looked as if not ironed. Dont like black mugs so didn't have a drink.… lisää

Good location for barbican and theatre. Tired hotel decor wise. Bed was awful, mattress needs changing, lumpy and could feel springs. Had to move to other side of bed. Bad night sleep. Hole in throw. Pillows need changing & cases looked as if not ironed. Dont like black mugs so didn't have a drink. Toilet seat was up on arrival. Shower was large which was a plus. Not sure where the 5 star ratings came from. Its a 3 at best. 5 star must of been for the reception staff who were lovely and very helpful.

vähemmän