Hotel Du Vin & Bistro Poole

“Delicious”

We visited for my wife’s birthday dinner and had a really lovely, tasty meal with great service. The Cod Holstein is incredible and the banana tarte tatin one of the most delicious puds I’ve had in years. Nice wine list and pairings, as well. We’ll be back!

“Great wine tasting experience”

My wife and I had a wine tasting experience with Ann which was fantastic. Very informative and relaxed. The wines and cheese board were brilliant. Thoroughly enjoyed what was a birthday surprise. All staff very friendly. Zak behind the bar was great. Will be returning again.

“Hidden Gem”

Came across this hotel on an online booking site, but upon checking out the hotel website we found a much better deal (Sunday Best). As part of the deal we were given a complimentary upgrade.; the room was spotless, decorated beautifully and very comfortable and with the addition of a roll-top bath… lisää

Came across this hotel on an online booking site, but upon checking out the hotel website we found a much better deal (Sunday Best). As part of the deal we were given a complimentary upgrade.; the room was spotless, decorated beautifully and very comfortable and with the addition of a roll-top bath, felt luxurious! The staff that greeted us were helpful and when there was slight delay in gaining access to our room due to the electronic key-card, we were presented with a couple of vouchers for two free drinks in the bar - not necessary but very nice! Our dog also enjoyed the huge dog bed supplied, along with little treat bag - v cute! Just 30 seconds from the quayside, this hotel is perfectly located, reasonably priced and just lovely for a stay in Poole. (Shout out to the young bartender - lovely champagne cocktails!)

vähemmän

“Changes needed!”

The staff at the hotel were all great to us. Check in was easy and at both dinner and breakfast the waiters and waitresses were friendly and efficient for our table. That said, a few small changes are needed at this hotel. We had paid £360 for one nights stay with dinner and breakfast, so for tha… lisää

The staff at the hotel were all great to us. Check in was easy and at both dinner and breakfast the waiters and waitresses were friendly and efficient for our table. That said, a few small changes are needed at this hotel. We had paid £360 for one nights stay with dinner and breakfast, so for that I would expect to not have empty shower gel dispensers in our room (you only find out when you are in the shower!). I also wouldn’t expect to see a thin old lady receiving no help from waiters and waitresses at breakfast as her seat was so old the legs had splayed and so the seat was so wobbly she thought she was on a boat (her quote) and it clearly was not safe. It took two of us 4 chairs before we found one that was safe! Waiter just watched and then agreed the chairs needed changing! Also, the restaurant is large, lots of tables and space - not for guests though. Despite people asking if they could leave one table between them and another guest party they were told they could not as it’s easier for staff to serve! Ridiculous. I could go on but won’t, suffice to say management need to have a good look around and solve these and other similar easy fixes. If they don’t I think this hotel will quickly slide and loose more and more business.

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