Hilton Reading

“Absolutely amazing!!!”

Myself and my partner stayed in December and we had a lovely time! The atmosphere was great the lobby was beautifully decorated with plenty of space to take pictures and our room had a few of options for soaps and shower gel which was nice especially if you try to travel light. We went swimming … lisää

Myself and my partner stayed in December and we had a lovely time! The atmosphere was great the lobby was beautifully decorated with plenty of space to take pictures and our room had a few of options for soaps and shower gel which was nice especially if you try to travel light. We went swimming and the sauna and steam room is an amazing relaxation feature. However children swimming lessons took place in the same swimming pool whilst we were swimming in the afternoon which is not really ideal for guests who came to relax and have peace and quiet. Also If we had known about the room locations we would have requested to be closer to the swimming pool area if it was possible but we will take this in consideration when booking again for next time, as we had to ask a housekeeper which way to go as we were staying on a the first floor close by to the lift which was very quiet and it was quite a walk there and back from the pool. Although it wasn’t the end of the world we still managed to make the most of the facilities especially the swimming clothing dryer and the lockers which don’t require a padlock its a wrist band instead with a keypad and instructions are written on the inside of the locker, and the locker was spacious too which was perfect. The value was great we had looked at a lot of places in the area and decided to go for your hotel the pool facilities and spacious room sold us and the location is not too far from the city centre, we had a stroll down the canals which didn’t take us too long to get to the Oracle shopping centre. Overall Paige the receptionist checked us in, she was absolutely amazing! A true asset to your team! Excellent customer service, very professional, proactive and attentive. I also left my bracelet by accident and she assisted me to arrange a collection. Thank you so much for your patience and understanding. we will be looking forward to our next stay.

vähemmän

“Fun family stay”

Beautiful, clean, quiet. Wonderful place to rest and relax with family. Nice pool and fitness centre. Staff were respectful and very helpful. I and my family enjoyed our stay and considered extending it, if not for our tight schedule

“Lovely well maintained hotel”

The hotel is very well presented and kept to a very high standard, the reception staff are friendly, only problem there i wasn’t told anything about the place on check in I was just handed an envelope and told what number my room was and that was it. The restaurant team are also very welcoming and … lisää

The hotel is very well presented and kept to a very high standard, the reception staff are friendly, only problem there i wasn’t told anything about the place on check in I was just handed an envelope and told what number my room was and that was it. The restaurant team are also very welcoming and friendly and nothing was too much of an ask. The house keeping ladies was a lovely bunch of ladies. it was so nice to wake up in the mornings to go to breakfast to be greeted with a smile and a warm greeting from them. Their cleaning and maintenance of my room was exceptional and to a very high standard. They work extremely hard and really keep this hotel so clean. I would definitely stay here again. It was lovely to have a gym, swimming pool, sauna and steam room included very nice calm environment to relax and unwind. I do have one complaint the hotel held a party down stairs in one of their rooms until 2am it was so loud I heard it all the way up on the 3rd floor which kept my self and my party awake I called reception to be met with the response of well it is Saturday and my reply was you should let your guests know that they won’t be getting any sleep he then replied what do you want me to do about it which I found to be very unprofessional. The worst part was it was on the night the clocks went forward so a very tired and miserable party the following day. All and all a lovely stay apart from my one complaint and 1 very unprofessional receptionist.

vähemmän

“Good choice for Reading”

Hilton Reading is a good solid choice for a hotel, I have stayed here before and standards are always good and always consistent. Excellent standard for the room, staff are friendly and food in the evening at breakfast was good