Grand Hotel Scarborough

“Penthouse”

Wife treated me and our 2 children to the penthouse for the night. Stunning views over the beach, loads of space as 2 bedrooms, jacuzzi bath was amazing. Room was mostly clean apart from bins hadn’t been emptied and the fridge had left over soft drinks in it. Other issue was when it got windy you c… lisää

Wife treated me and our 2 children to the penthouse for the night. Stunning views over the beach, loads of space as 2 bedrooms, jacuzzi bath was amazing. Room was mostly clean apart from bins hadn’t been emptied and the fridge had left over soft drinks in it. Other issue was when it got windy you can hear what I assume is the flag on the roof flapping about. Enjoyed the entertainment and the terrace outside. On day of check out our daughter could hear the door handle being rattled around 9 am and then again at 10 am somebody knocked on the door and it was housekeeping asking if we were leaving not sure why they’d do this as checkout is at 11am so reported this to the manager as not sure what this employee was up to as concerned they may have been trying to access room.

vähemmän

“Grand but not so grand!”

My stay was 08/05 -11/05/2026. Booking ref C186612 Scarborough & Whitby. Arrived at the spectacular hotel. The view was breathtaking. Dinner was cold despite the fact that the coach driver was in constant contact. Entertainment was amateurist. The last night the young lady who provided that set … lisää

My stay was 08/05 -11/05/2026. Booking ref C186612 Scarborough & Whitby. Arrived at the spectacular hotel. The view was breathtaking. Dinner was cold despite the fact that the coach driver was in constant contact. Entertainment was amateurist. The last night the young lady who provided that set was great! Yarris, I believe was her name! I can see her performing in musical theatre! I was suprised there was no telephone in the rooms! I found because my bed was by the window that the cold went down my neck! I asked for an additional blanket or the heaters to be turned on! The heaters were turned on 3 times a day but that didn't make any difference! I wasn't supplied with any blanket and as a consequence caught a chill! I don't suffer from colds and I have a daughter who suffers from heart failure and had the additional worry about keeping her well! Three weeks on and I'm still suffering from the chill! I found that the hotel had a really bad reputation from the places where we visited! Also the amount of visitors who also stayed at the hotel had similar gripes! I enjoyed the vegetarion quizine especially the veggie sausages at breakfast! I'm a musician and I was saddened by you having to cement the baby grand and the upright piano in the bar being in such a sad condition! My experience wouldn't encourage me to return to the hotel! The holiday was very much a pontins experience, cheap and not always cheerful! Oh I liked the mini fridge & the power shower! Put in some more mod cons and bring the hotel into the 21st century as well as making sure that even teas and coffees are served in the reception as well as employ more staff!

vähemmän

“Not for the faint hearted”

Where do I start the hotel staff and reception are very friendly Issue with drug addicts outside smoking cannabis and jacking the hotel itself Is a grand building the inside is beautiful in some places Is there any of some restoration in certain places you see the damp coming through through the… lisää

Where do I start the hotel staff and reception are very friendly Issue with drug addicts outside smoking cannabis and jacking the hotel itself Is a grand building the inside is beautiful in some places Is there any of some restoration in certain places you see the damp coming through through the roof where it's been leaking My advice is if you're going to book a room do not book a basement is very easy to get lost and it's not very well signposted Also the basement rooms are like ovens You need to have the phone on because there's no air conditioning down there Really hot as well Inspired name this review not for the faint-hearted

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