Best Western Plus The Quays Hotel Sheffield

“5 star from check in to check out !!”

Another superb stay at this gem of a hotel in a great location. This hotel has recently been taken over by the Sandman group which has included a full renovation of bedrooms and communal areas alongside a great new bar and restaurant. The quality of the rooms are superb. roomy , comfy and great f… lisää

Another superb stay at this gem of a hotel in a great location. This hotel has recently been taken over by the Sandman group which has included a full renovation of bedrooms and communal areas alongside a great new bar and restaurant. The quality of the rooms are superb. roomy , comfy and great facilities. Staff at the hotel could not be more helpful. Paula on reception and Jack who reached out to myself and helped my company secure a corporate rate are absolute superstars. Many of my colleagues now use this hotel for overnight stays and we are looking at the functions rooms to now host our senior leadership meetings in the Summer.

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“Good place to stay for exploring the Peak District”

Great location in historic Victoria Quays area. Nice welcome from reception staff and, as I have asthma, was given a room on 5th floor which was pet free - very reassuring. Swimming pool is part of a gym club accessed by the public so was busy but the steam room and sauna were nice to visit after a… lisää

Great location in historic Victoria Quays area. Nice welcome from reception staff and, as I have asthma, was given a room on 5th floor which was pet free - very reassuring. Swimming pool is part of a gym club accessed by the public so was busy but the steam room and sauna were nice to visit after a day travelling. The bedroom was spacious and spotlessly clean, with a very comfy bed and tea / coffee making equipment. Good views of the canal and very quiet and peaceful. It was easy to walk to centre of Sheffield and Kelham Island. The hotel car parking was confusing but we used the council provided on-street parking opposite the hotel as we were out and about each day. Well lit and much cheaper! The bar / restaurant was mixed - some great meals (steak and burger) other less so. Ridiculous meagre offering of calamari and shrimp appetizer for £13! The waiting staff apologised and said lots of people have complained but obviously to no effect! They are also very protective of the 3 salt and pepper mills - apparently they do not have enough to put out on the tables so have to hide them in a cupboard and bring them out when asked - and remove them once they have been used!! Very strange? Overall a good stay in a hotel which has great staff and is obviously striving to improve - the ones in Canada are better!

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“Very nice staff, average hotel, mixed experience.”

We were headed to the Crucible for the first time and looking forward to our stay in Sheffield, we hadn't been there before so had booked two nights stay. On arrival (about 2.00pm) we were told our room wasn't yet ready but would be by 3.00 - no problem we headed out for a walk. As we left the hote… lisää

We were headed to the Crucible for the first time and looking forward to our stay in Sheffield, we hadn't been there before so had booked two nights stay. On arrival (about 2.00pm) we were told our room wasn't yet ready but would be by 3.00 - no problem we headed out for a walk. As we left the hotel though, walking through the car park, we noticed some discarded syringes close to where we had parked. Bit concerning. Walking into the city centre, you get a sense of social deprivation in this area and it wasn't comfortable at all. We decided to cancel our second night stay and just to head off the next day after the snooker match. So we later got checked in and had a room on the second floor with balcony. Unfortunately the previous occupants had left their cigarette butts lying around out there and as we are not smokers, it wasn't a pleasant sight. The room is pretty basic and oddly heating is provided by a portable (very noisy) fan heater. I guess the noise of it, stops people from using too much electricity - certainly did us. Downstairs the staff are very nice and welcoming in the bar/dining area. the menu seemed a bit limited to us so went to the hotel next door for dinner as we were looking for something a bit more substantial. In the morning, we went out for a walk around the canal - it's a bit grim to be honest and after about a half mile the canal suddenly is blocked off due to a wee landslide so we headed back. Back indoors we had breakfast from the buffet which is very pleasant and we enjoyed yoghurts, fruits and then a bit of a fry up - all nice. So, bit of a mixed experience to be honest. The hotel is ok, comfortable enough but a little basic in the rooms. The staff are all very nice, chatty and pleasant but just be careful if you are going to walk into the centre , some of the surrounding streets are not very nice.

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