Holiday Inn Express Stoke On Trent, An Ihg Hotel

“Excellent stay, staff and service with free breakfast”

Perfect stay from start to finish. We stayed while visiting family for birthday celebrations before heading to the airport on an early Monday morning. Toby who checked us in was amazing and helpful. Have never met such a polite staff member. We arrived in the late evening and he explained every… lisää

Perfect stay from start to finish. We stayed while visiting family for birthday celebrations before heading to the airport on an early Monday morning. Toby who checked us in was amazing and helpful. Have never met such a polite staff member. We arrived in the late evening and he explained everything perfectly even when he had a few guests checking in at the same time, we observed the same professionalism in the morning during breakfast taking the time to explain the service, finding tables, sitting guests and clearing tables he never stopped. Beds were on the small side for us but comfortable and clean. Rooms cleaned every day. Shower good and bathroom clean and fresh. All areas of the hotel were spotless. The free breakfast was excellent and lots of choice. Always replenished and plenty of food. We have paid for similar service at rival hotel chains and this selection was as good as those and it’s free. We had an early morning checkout at 5am and the very kind gentleman (didn’t get his name) was friendly and helpful made up a breakfast bag and offered to get us coffee for our trip. Very chatty and professional for that early in the morning. We have booked again for Christmas this year. Hoping the service is exactly the same. Many thanks

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“Convenient hotel”

Booked a couple of rooms overnight via the IHG app. Was great because was easily able to choose two rooms - one with a double and other room with two singles… easily done on the app. On arrival they were able to give us one room early too, which was great given we had to leave quickly for a recepti… lisää

Booked a couple of rooms overnight via the IHG app. Was great because was easily able to choose two rooms - one with a double and other room with two singles… easily done on the app. On arrival they were able to give us one room early too, which was great given we had to leave quickly for a reception. Room had plenty of space with a Decent sized bathroom. Adequately plain but more than sufficient room with everything we needed. breakfast had some hot items, bakery, cereal, fruit and hot drinks - enough to start the day. Only note of caution, just check if stoke city have a football match at home that day - lots of fans use the hotel car park and it can take upto an hour to get out of car park if your exit coincides with the match finishing. Otherwise car park and access is really good rest of time. Good convenient hotel.

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“Good budget Hotel”

I stayed in Holiday Inn during my in transit trip to Scotland. I stayed for 1 night. PROS: 1. Typical standard Holiday Inn Express accommodation type. Its a budget night stay. 2. Rooms were clean and stuff were cordial and helpful. 3. Morning breakfast were typical good hearty English breakfa… lisää

I stayed in Holiday Inn during my in transit trip to Scotland. I stayed for 1 night. PROS: 1. Typical standard Holiday Inn Express accommodation type. Its a budget night stay. 2. Rooms were clean and stuff were cordial and helpful. 3. Morning breakfast were typical good hearty English breakfast. CONS: 1. Parking is not free. But you will get a discount code from front desk. It helps.

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“Family visit”

We came down from Yorkshire to visit family before Christmas. The room was ok . In need of freshernig up . Breakfast is ok nothing special. You will get kids running up and down the corridors. We went out for a family meal. Unfortunately when we got back there was no room to park our car. The … lisää

We came down from Yorkshire to visit family before Christmas. The room was ok . In need of freshernig up . Breakfast is ok nothing special. You will get kids running up and down the corridors. We went out for a family meal. Unfortunately when we got back there was no room to park our car. The staff were very good and told us to park it by the hotel around the corner. What is the point of having disabled car parking if anyone can use it .

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