Premier Inn Stoke Trentham Gardens

“Lovely Leanne.”

The last Sunday in March we thought forget McDonald’s let’s try a walk in breakfast at the Trentham Gardens premier inn. We were welcomed by this smiling kind friendly lady called Leanne. The breakfast was as good as the always are but while we were eating I kept on noticing how Leanne was so pro… lisää

The last Sunday in March we thought forget McDonald’s let’s try a walk in breakfast at the Trentham Gardens premier inn. We were welcomed by this smiling kind friendly lady called Leanne. The breakfast was as good as the always are but while we were eating I kept on noticing how Leanne was so professional and exceptional with every guest or customer that walked in. Now I’ve done a few walk ins where staff couldn’t care that you there. You pay your 10.99 and you eat but this lady is genuinely nice and kind to all customers. It’s not all that much to make someone feel welcome especially when you’re a little unsure about a few things but this lady has customer service skills on a very high level. Honesty and being Genuine is getting hard to find these days and we will call again because you touched us with your simple effectiveness.

vähemmän

“Perfect base”

Had a fabulous weekend away here. From arrival to departure everyone was so friendly and professional. The room was clean and although overlooking the busy A road was quiet due to the secondary glazing. Breakfast and evening meals were good, the meal deal is very good value. An excellent location -… lisää

Had a fabulous weekend away here. From arrival to departure everyone was so friendly and professional. The room was clean and although overlooking the busy A road was quiet due to the secondary glazing. Breakfast and evening meals were good, the meal deal is very good value. An excellent location - just a very short walk over the car park to Trentham shopping village, garden centre and gardens. We visited Gladstone Pottery which was just minutes away in the car so an ideal base for us.

vähemmän

“Wonderful stay”

Had a lovely stay everything was first class. Lovely clean and quiet room and breakfast was lovely., even though Sunday was Mothers Day and they were very busy.

“A Clean and friendly stay”

We were part of a large group of 10 having a family reunion. The check in was alittle slow, however we could have checked in online and didnt. It was a busy saturday afternoon and there were lots of people checking in at the same time. The staff did their very best to get us all checked in as fast … lisää

We were part of a large group of 10 having a family reunion. The check in was alittle slow, however we could have checked in online and didnt. It was a busy saturday afternoon and there were lots of people checking in at the same time. The staff did their very best to get us all checked in as fast as they could. The room was perfectly clean and spacious and our daughter found the extra bed comfy (we were in a family room). The evening meal was enjoyable and we didnt wait long. Only a tine improvement for me would be to add bottled water in the room. i would have happily paid for it as an addition when booking. i like to have bottled water in my room.

vähemmän