Hotel Indigo Stratford Upon Avon By Ihg

“Great for a trip to Stratford”

The Indigo is a great place to stay, easy to get into town and the staff always friendly and happy to assist. We stayed in one of the more modern rooms, overlooking the courtyard and they were clean, modern and to an excellent standard.

“sixth visit and all still brilliant.”

This is at least my 6th visit to this beautiful hotel. All very clean, great staff and fabulous location. Beautiful gardens, restaurant, bar and coffee room. As per a previous reviewer, there is no space in the bathroom to put your wash bag or other toiletries; another shelf would be helpful . Apar… lisää

This is at least my 6th visit to this beautiful hotel. All very clean, great staff and fabulous location. Beautiful gardens, restaurant, bar and coffee room. As per a previous reviewer, there is no space in the bathroom to put your wash bag or other toiletries; another shelf would be helpful . Apart from that no issues, all great.

vähemmän

“Great boutique hotel”

Lovely hotel, disappointing breakfast. The breakfast felt like it was made with cheap ingredients, kept warm, rather than cooked freshly. Fried egg was good on day one, not so good on day two, plates were cold. Coffee was lukewarm. Poached eggs were good both days Evening meal was good and coffee l… lisää

Lovely hotel, disappointing breakfast. The breakfast felt like it was made with cheap ingredients, kept warm, rather than cooked freshly. Fried egg was good on day one, not so good on day two, plates were cold. Coffee was lukewarm. Poached eggs were good both days Evening meal was good and coffee lounge also served good cakes and coffee

vähemmän

“Stay at Indigo Hotel only if you want to be greeted by unsmiling staff every morning!”

We stayed at a suite in this establishment for three nights in mid-April. The furniture inside the room were old and the sofa in the living room sank when one sat on it. Lighting was inadequate and the switches were confusing. Worse was that it took at least several minutes for warm water to arrive… lisää

We stayed at a suite in this establishment for three nights in mid-April. The furniture inside the room were old and the sofa in the living room sank when one sat on it. Lighting was inadequate and the switches were confusing. Worse was that it took at least several minutes for warm water to arrive after turning on the tap. But the worst was the smileless and expressionless faces of the reception counter staff. They handled guest check-ins like sullen immigration officers processing travelers. Every morning when I went down to have breakfast, the reception counter staff would look down on their computer screens without raising their heads to say "good morning". I concluded that these so-called "hospitality" staff probably never had a lesson on hospitality. On the other hand, the restaurant staff serving breakfast were forever courteous, pleasant and attentive. Did they have different trainers? It's puzzling that within a single establishment two groups of staff could behave so differently!

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