DoubleTree by Hilton Hotel Swindon

“Clavin saved the day.”

What started out as a problem was quickly solved by the amazing Clavin. This man was first class, friendly, polite and I couldn’t fault him throughout our evening. He made me smile every time I walked past on what started out a little stressful. He was totally my hero.

“Excellent friendly stay”

Excellent stay at the Double tree by Hilton. Was greated by super service from Sophie. She was very professional and friendly. Recognised myself as a diamond member and upgraded my room. Room i could not fault. Clean and tidy. Excellent stay and very good welcome from Sophie.

“Good and affordable”

Very helpful staff, clean rooms and affordable. Thank you Calvin

“Soulless”

I recently stayed for a couple of nights. The hotel "does the job" if you need somewhere convenient for a stopover — clean enough, functional, and everything works as expected. That said, it’s pretty soulless. The whole place feels like it’s running on autopilot. The staff all do what they’re supp… lisää

I recently stayed for a couple of nights. The hotel "does the job" if you need somewhere convenient for a stopover — clean enough, functional, and everything works as expected. That said, it’s pretty soulless. The whole place feels like it’s running on autopilot. The staff all do what they’re supposed to, but there’s a noticeable lack of warmth — no smiles, no sense of pride in the place, just going through the motions. Also disappointing was the complete lack of recognition for Diamond members — no upgrades, no extras, nothing to make you feel valued. The hotel is fine for a quick overnight when location matters more than experience, but not somewhere you’d go out of your way to stay.

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