Mercure Wigan Oak Hotel

“Good value. Great Staff.”

Good clean room and well presented. The lady on reception was very frendly and helpfull. Breakfast was good no complaints. The hallways are a bit dark at night even with the trigger lights coming on. Needs a bit of a tidy up externally. All in all good value. We will stay here again.

“Nice hotel, shame about staff organisation skills.”

This hotel was an overnight stop on the outward and return journey on a coach holiday. The room was clean. Hot water for both a shower and a bath. Lovely decent sized towels. No glass or disposable cup for rinsing your mouth after cleaning your teeth. Had to report that one side of the double bed … lisää

This hotel was an overnight stop on the outward and return journey on a coach holiday. The room was clean. Hot water for both a shower and a bath. Lovely decent sized towels. No glass or disposable cup for rinsing your mouth after cleaning your teeth. Had to report that one side of the double bed was at an angle. Base was either broken or had given way. Think it was 2 singles pushed together. Staff were friendly but at meal times they were disorganised. Even though they took your order they still asked what you had asked for. The wait for different courses bordered on ridiculous, farcical in fact. They definitely need training in organisational skills. The lift broke down and was out of action so you had to bring your case down the stairway. There was a note on the lift saying if you needed assistant to contact reception. Nice hotel, just need organisation skills training in dealing with a lot of people.

vähemmän

“Give it a miss”

Good location big car park, rooms good size but tired, bed comfortable rooms clean but public areas restaurant etc need a good dusting and cleaning decor dated in desperate need of a makeover, rooms corridors smelt of smoke, and weed, Breakfast should have missed it Chef didn’t want to boil or fry … lisää

Good location big car park, rooms good size but tired, bed comfortable rooms clean but public areas restaurant etc need a good dusting and cleaning decor dated in desperate need of a makeover, rooms corridors smelt of smoke, and weed, Breakfast should have missed it Chef didn’t want to boil or fry or poach and egg as everyone would want one ? Food cold at best

vähemmän

“Not the worst place I've stayed”

Easy to find nice big parking area could. Super friendly receptionist who really enjoys her job made us feel welcomed. Rooms are a good size as well as the bathroom. Bed was very comfortable. The negatives not very clean attention to detail is definitely missing. The wall are thin I could hear ne… lisää

Easy to find nice big parking area could. Super friendly receptionist who really enjoys her job made us feel welcomed. Rooms are a good size as well as the bathroom. Bed was very comfortable. The negatives not very clean attention to detail is definitely missing. The wall are thin I could hear next door every time they talked and went to the toilet.

vähemmän