The Belsfield Hotel

“Break Away In The Lakes”

We had a one night stay at the hotel on Sunday 19th April. Everything was floorless from check in to departure. We had lovely room overlooking the garden & lake. Breakfast was very good with plenty of choice. All the staff went above & beyond to make us feel welcome. Special praise should be give… lisää

We had a one night stay at the hotel on Sunday 19th April. Everything was floorless from check in to departure. We had lovely room overlooking the garden & lake. Breakfast was very good with plenty of choice. All the staff went above & beyond to make us feel welcome. Special praise should be given to Ashley for his friendly approach on arrival & departure, Moses for making a superb Pina Colada, Joy for looking after us so well at breakfast & Tayler for his charming wit & conversation. We will definitely be returning for another stay in the near future 😀

vähemmän

“Good stay”

Nice hotel and large room. Staff all very friendly. Parking provided at cost on site- good for Windermere. Slightly disappointed by buffet breakfast- as this means it’s never hot. Would have much preferred menu -plated.

“Belsfield hotel”

This was our first visit to the property in several years, having previously stayed frequently when it operated under the Laura Ashley brand. Ahead of our stay, we were fortunate to receive a complimentary upgrade, with a call a few days prior to inform us. However, we were not told about the ongo… lisää

This was our first visit to the property in several years, having previously stayed frequently when it operated under the Laura Ashley brand. Ahead of our stay, we were fortunate to receive a complimentary upgrade, with a call a few days prior to inform us. However, we were not told about the ongoing groundworks in the gardens overlooking Lake Windermere during that call, which made the impact on our stay feel unexpected. It was disappointing that this also wasn’t mentioned at check-in. The arrival experience itself felt somewhat disjointed. The reception interaction was hindered by a computer screen barrier, and it appeared that staff had been instructed to pause cleaning in the lobby, which affected the overall first impression. We noticed the bar has been rebranded, but it didn’t feel particularly inviting, and we chose instead to visit a local pub for drinks. Our room was very warm, though it did feature a comfortable bed and a large TV. Unfortunately, the view—one of the highlights we were looking forward to—was overshadowed by the visible groundworks. Breakfast offered a range of hot options, pastries, and cereals, along with self-service coffee from an urn or machine. We didn’t like that the previous made-to-order breakfast menu has been taken away, as this was something we had always enjoyed during earlier stays and it added to the overall experience. Overall, the visit felt quite different from what we remembered. This has always been a special place for us, and while we appreciate that changes are part of a hotel’s evolution, it does feel like some of the charm from its Laura Ashley days has been lost. We hope the new management continues to improve the experience and restore some of what made it so memorable.

vähemmän

“Not a 4 star stay”

Definitely not as good as the last time we stayed and we may not be back. We were in room 74, billed as a 'cosy double', which didn't have a cosy feel at all. The room overlooked a very scruffy back yard with rotten window ledges and the decor was very stark with plain magnolia walls - very instit… lisää

Definitely not as good as the last time we stayed and we may not be back. We were in room 74, billed as a 'cosy double', which didn't have a cosy feel at all. The room overlooked a very scruffy back yard with rotten window ledges and the decor was very stark with plain magnolia walls - very institutional. It would benefit from some wallpaper, artwork and curtains to make it seem 'cosy'. There was only one hand towel for 2 people; no tissues; no safety mat for the over-bath shower; no minibar and no bottled water. There is no room servicing unless you ask for it. We don't expect new towels or bedding every day, but in a 4 star hotel I don't pay to make my own bed or ask for toilet paper! The bar area is nicely done but the dining room looked like it needed painting. The breakfast buffet is crammed up a corner and difficult to access when busy. No bread rolls and the one coffee machine broke down. Plus, the website makes no mention at all of the extensive building work taking place outside.

vähemmän