Premier Inn Woking West (A324)

“Lovely time”

Had a lovely time time here! Location is lovely. Absolutely adore tbe restaurant building, very oldand rustic. The staff have been exceptionally kind and professional and helpful, especially Rosie.

“Lisa deserves to be paid more”

Clean spacious room and excellent breakfast

“Not worth the price”

The location itself was great, though some comments about the room would be that some places were quite dusty, one of the duvets had a stain that was yellow (not exactly sure what it was), the curtain was dirty and broken. The bathroom also had a few hairs in upon arrival. Apart from all that the… lisää

The location itself was great, though some comments about the room would be that some places were quite dusty, one of the duvets had a stain that was yellow (not exactly sure what it was), the curtain was dirty and broken. The bathroom also had a few hairs in upon arrival. Apart from all that the service was great, all staff were so lovely! Especially one of the servers in the restaurant. As a whole, certainly not worth the price we paid.

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“The restaurant was disappointing”

Check in and parking was fine. The room was okay for what we needed, although we have had bigger rooms previously at other sites. Cleanliness could have been a little better. The main let down here was the Premier Inn branded restaurant. The evening meal took a little bit of time to arrive and it… lisää

Check in and parking was fine. The room was okay for what we needed, although we have had bigger rooms previously at other sites. Cleanliness could have been a little better. The main let down here was the Premier Inn branded restaurant. The evening meal took a little bit of time to arrive and items missing from the meal. Although was was hot and tasted okay. Breakfast the next morning was slow. It took just short of an hour to get a cooked breakfast and items missing again. The staffing levels seemed too low for the number of people eating. We didn't mention the missing items on either meal because both the waitress on the evening and a different waitress in the morning were completely up against it. They had guests to greet and seat, orders to take and tables to clear. We didn't know how long the missing items would take to cook and bring out. The juice was empty a couple of times and the table was missing some cutlery. This is not a reflection on the lady's working as they never stopped. I think it is just too much for one person on the shift. We used the hotel because of it's handy distance from Thorpe Park. If visiting again, we would probably consider different eating options next time.

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