Marygreen Manor Hotel

“Excellent Family Lunch”

We booked a family lunch (18 people} to celebrate my husband's 80th Birthday We selected the party menu which had to be chosen in advance - the meal was excellent - good sized portions and all served at the same time The staff were efficient, friendly and welcoming and even produced a sword to … lisää

We booked a family lunch (18 people} to celebrate my husband's 80th Birthday We selected the party menu which had to be chosen in advance - the meal was excellent - good sized portions and all served at the same time The staff were efficient, friendly and welcoming and even produced a sword to cut the birthday cake! Will be back

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“Beautiful historic hotel with fantastic food.”

Stayed as a couple celebrating my husbands 60 something birthday. Staff were all fantastic, friendly and helpful. The hotel is full of character, perhaps a bit too much character when we were shown to a beautiful original room on the 2nd floor that had a bit too much character for my vertigo. When… lisää

Stayed as a couple celebrating my husbands 60 something birthday. Staff were all fantastic, friendly and helpful. The hotel is full of character, perhaps a bit too much character when we were shown to a beautiful original room on the 2nd floor that had a bit too much character for my vertigo. When mentioned to staff they were very accommodating and moved us to a ground floor room with less character but very comfortable. Whilst everything was good about this hotel it does seem to have a well kept secret, the food!! We had the six course tasting menu and wow was it good. We have eaten many a meal including Michelin starred and this surely belongs in that category. There are some very small tweaks needed like proper linen napkins to match the tablecloths but the food needs no improvement. The steak was exceptional but so was the pigeon and halibut and the other courses. All I can say is book in quick before they realise the true value of their menu and go for the wine flight as well. I'm sure you will have a fantastic relaxing stay.

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“Disappointing”

We treated our daughter & granddaughter to afternoon tea. The building & surrounds are lovely & well known to us being local but we were totally shocked on arrival to see approx 20. - 30 AA vans taking up a large part of the car park making it difficult to find a parking space & when we did we st… lisää

We treated our daughter & granddaughter to afternoon tea. The building & surrounds are lovely & well known to us being local but we were totally shocked on arrival to see approx 20. - 30 AA vans taking up a large part of the car park making it difficult to find a parking space & when we did we struggled to get in & out of our car because the vans are so wide. With us both having mobility issues this was a huge problem for us. As far as we could see there was only 3 disabled bays although it was difficult to tell. There must’ve been some sort of training session going on. I didn’t mention at the desk as I didn’t want to make things uncomfortable for my family. inside could do with a bit of a ‘freshen up’ although it looks as tho the lounge armchairs have been recently replaced so maybe a re-furb is imminent. Sandwiches were pretty average, chilled so had obviously been refrigerated. Cheap bread but fresh. Scones were a bit on the dry side but good quality & taste. Plenty of jam & cream although jam was very ‘jelly’ like. Cakes were disappointing. Not sure if they’re baked on site or ‘brought in’ but were quite boring & tasted processed. No selection of ‘fruit’ teas just one choice although plenty of choice with other types & the regular tea was good quality & served very hot & a decent strength. Service was excellent although we only saw 1 server he was very efficient & friendly. To sum up, I don’t think we’ll be returning or especially recommending

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“In need of updating.”

On arrival at the Marygreen Manor Hotel we were impressed by the historical building and fabulous architecture. The imposing lounge with wonderfully carved wood paneling is exceptional. We were shown to our 'Executive suite', Room 40 in the Brampton Lodge which bore no resemblance at all to the l… lisää

On arrival at the Marygreen Manor Hotel we were impressed by the historical building and fabulous architecture. The imposing lounge with wonderfully carved wood paneling is exceptional. We were shown to our 'Executive suite', Room 40 in the Brampton Lodge which bore no resemblance at all to the light bright executive suite that was pictured on their website. The room was dark, extremely tired looking with grubby dated curtains which had stuffing(?) protruding from the hem of the curtains onto the floor. The wallpaper was peeling off the walls and the furniture was scuffed and well past its best. Such a disappointment as I had booked this for my husband's 75th Birthday so not best pleased. Later we discovered that the 'soft' bed mattress was in fact just very old and worn out with springs that protruded through which caused a very painful night's sleep, myself only getting an hour or two and having to spend time on the sofa. The bathroom was okay but the shower leaked over the floor and had obviously been doing so for some time as the paint had peeled off the bottom of the wooden door. I had noted in the reviews that all these problems had been highlighted before by past guests but the reply by the manager was that they had all been rectified, clearly they have not. I had booked a table for 10 people for the earliest possible time of 7:15 as my husband suffers from reflux if eating late which I explained on booking. We arrived in the lounge at 7pm where we stayed until we were shown through to the dining area over an hour later. The dining area was again very historic but spoiled by the uncomfortable worn out and badly stained dining chairs. The service was extremely slow by a waiter who seemed to have no idea what he was doing, therefore our three course meal ended with dessert being served at 9:45. This was far later than expected and caused my husband a great deal of discomfort later. Our breakfast the following morning was also disappointing as self service with a 'waitress' rarely seen. There were no teacups on the table and we did not receive our tea and toast until halfway through the meal. The cereal and fresh fruit looked very inviting but sad to say that the 'cooked' breakfast was not so. Firstly the plates were cold and the cooked items just warm and not hot. The bacon was dried up, the sausages looked uninvitingly half cooked and the beans and mushrooms were cold. Altogether a very disappointing stay at the Marygreen Manor which saddened me as I wanted it to be a special occasion for my husband. Fortunately our guests made the evening great and because of them we really enjoyed the night. As compensation the manager did provide some wine free of charge but, although a nice gesture, I would have preferred the venue to have been what I had expected. We will not be returning.

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