Stifford Hall Hotel Thurrock

“Hotel”

Had an amazing experience. lovely hotel. Wojciech the polite and lovely boy is a key asset to the hotel, Well done to him!

“Another great night”

Just spent another night at this excellent hotel prior to going on a cruise. Left my car here knowing it was safe and included in the price. Considerably cheaper than parking at the cruise port and terminal. From the moment I arrived at the hotel the staff have been excellent. I am disabled and wa… lisää

Just spent another night at this excellent hotel prior to going on a cruise. Left my car here knowing it was safe and included in the price. Considerably cheaper than parking at the cruise port and terminal. From the moment I arrived at the hotel the staff have been excellent. I am disabled and walk with crutches and the staff went out of their way to make things easier for me and that means so much. Got to mention Monica on reception who dealt with my booking and remembered me from my previous stay in August. Then there is a smashing young man called Wojciech who very kindly took my luggage and myself to my room. Again I thought he went above and beyond what was expected. And of course Angela one of the chefs. I feel these 3 people went out of their way to make my stay a lovely one. These people are assets to this hotel and deserve recognition. I would have no hesitation whatsoever in recommending this hotel for a stay.

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“Good hotel, great customer service from Kelly Hodges”

Shout out to Kelly Hodges who was on reception when we arrived, Kelly was really friendly and made my wife and I feel really welcome. We really like this hotel, its convenient for us when visiting relatives. Its very well located, less than a minute from the A13. Rooms are spacious, we didn't have … lisää

Shout out to Kelly Hodges who was on reception when we arrived, Kelly was really friendly and made my wife and I feel really welcome. We really like this hotel, its convenient for us when visiting relatives. Its very well located, less than a minute from the A13. Rooms are spacious, we didn't have breakfast this time but in the past it was good. The only comment if you suffer with neck problems were our pillows were wafer thin, I slept ok but my wife who has neck issues struggled to get comfortable. This was partly our fault, had we have checked them earlier I'm sure Kelly would have sorted us some replacement pillows.

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“Nice hotel but needs better soundproofing”

I stayed at this hotel fot 2 nights.For work purposes. I needed easy access to basildon as well as lakeside. For this, the hotel was perfect. It is located in a high traffic area, but that is what it is, there is nothing the hotel can do about that. Every member of staff I met was absolutely lovel… lisää

I stayed at this hotel fot 2 nights.For work purposes. I needed easy access to basildon as well as lakeside. For this, the hotel was perfect. It is located in a high traffic area, but that is what it is, there is nothing the hotel can do about that. Every member of staff I met was absolutely lovely and the reception staff that checked me in on the Thursday early evening was one of the nicest staff members i've met in the hospitality industry. The room was as expected rather small, but I had booked a basic room for a solo traveller. The room was rather dark, even with the lights on and my room looked out onto a tree, so there was no natural light able to get in, this made getting ready in the dim light, not the best. My sleep quality wasn't the best either. I stayed a thursday through to saturday. The thursday night wasn't too bad, the wars are rather thin, so I was woken up a few times by slamming doors but it wasn't too bad. The friday night, however, was a complete different story. The room next to me.I could hear the tv clearly and their conversations, I was woken Several times early morning by their conversations. There needs to be additional soundproofing done to the walls on the Friday night, i could hear the music from the function room, although that did stop about midnight. I would stay at the house again if I bought ear plugs to sleep in and as I said, the staff were exceptional breakfast was decent it was just a shame about the noise coming through the walls

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