Lakeside Hotel & Spa

“milestone reached and celebrated”

We have just returned from a lovely break to celebrate our 45th wedding anniversary . The hotel helped in all matters which included selecting bedrooms for the family members , dinner reservations . Etc. Nothing was too much trouble and all the staff were very friendly and helpful . Thank yo… lisää

We have just returned from a lovely break to celebrate our 45th wedding anniversary . The hotel helped in all matters which included selecting bedrooms for the family members , dinner reservations . Etc. Nothing was too much trouble and all the staff were very friendly and helpful . Thank you to the hotel and we will be back

vähemmän

“Great Break From Reality”

We had a lovely stay here for two nights as part of my 60th birthday celebration. It was a lovely relaxing break- I had a massage at the spa- Michelle was excellent and I would definitely recommend the experience- I floated back to our room! The food was beautiful- lots of choice on the menu and t… lisää

We had a lovely stay here for two nights as part of my 60th birthday celebration. It was a lovely relaxing break- I had a massage at the spa- Michelle was excellent and I would definitely recommend the experience- I floated back to our room! The food was beautiful- lots of choice on the menu and the staff are lovely. The atmosphere in the hotel is relaxing and peaceful - we can't wait to return

vähemmän

“Overnight stay”

Stayed overnight for our anniversary . The reception team were really friendly and although we arrived early for check in , they accommodated our bags and we used the hotel facilities . The room was just ok, but we did not have a lot of choice as we had booked last minute and the hotel was full due… lisää

Stayed overnight for our anniversary . The reception team were really friendly and although we arrived early for check in , they accommodated our bags and we used the hotel facilities . The room was just ok, but we did not have a lot of choice as we had booked last minute and the hotel was full due to hosting a wedding. The hotel does appear quite tired in places and somehow lacked those luxurious details. We could not get a table in the restaurant ( fully booked ) and so had a meal in the brasserie area . It was ok but nothing special (we both had linguine pasta with chorizo and prawns ) . We did not want to travel in the car and so there was limited options on what we could do for dinner . The location of the hotel is ‘ a little out ‘ from other restaurants and bars but the views of the lake are spectacular ! We also used the pool which again was ok but not amazing ! Little things missing that would make it a better experience e.g no bags for wet costumes , changing rooms untidy and appeared unkempt , sauna in pool area locked and not working ..no visible staff presence .. drinks around the relaxing areas would be nice in the spa ? .. We had breakfast the following morning and that was excellent ! Lots of choice and the food was of good quality ! We booked this last minute as an anniversary treat and we had a lovely time but I do think there needs to be a lot more attention to detail to ensure guests are receiving the luxury a hotel in this setting should be offering !

vähemmän

“Lovely, but disappointing …”

We had one of the refurbished junior suites (family) and the room was lovely and you could still smell the fresh paint. Shower was amazing and main beds very comfortable (kids beds a lot less so). My son’s pull out / sofa bed was still wrapped in thick plastic which was hot noisy and to be honest d… lisää

We had one of the refurbished junior suites (family) and the room was lovely and you could still smell the fresh paint. Shower was amazing and main beds very comfortable (kids beds a lot less so). My son’s pull out / sofa bed was still wrapped in thick plastic which was hot noisy and to be honest dangerous (if he was younger I would not have been happy). Brasserie food was very so so. Service was mixed and surly. The waiters seemed like they didn’t want to be there. Front of house / lady who welcomes us in was the opposite - cheerful and friendly. Food and wine was very expensive and not great quality at all. Pool was lovely. When I enquired about spa treatments the lady there was completely uninterested. Reception was ok but again a bit mixed. Housekeeping and reception never answer phone calls so you inevitably end up needing to go and ask for things in person. Our room was not made up all day and we got back to the room and asked for them to come (it was after 4pm by then). We clearly were forgotten. No apology. So beautiful setting lovely room but the shine was well and truly taken off it for the top dollar price I paid for this hotel.

vähemmän