The Belsfield Hotel

“Beautiful hotel, great location”

Beautiful hotel, very impressive on arrival. Polite and friendly staff and served a very good breakfast. The hotel has a great bar and reception area as well as some quaint seating areas. However the gardens rooms were not as we expected, not part of the main hotel, and almost like an extension att… lisää

Beautiful hotel, very impressive on arrival. Polite and friendly staff and served a very good breakfast. The hotel has a great bar and reception area as well as some quaint seating areas. However the gardens rooms were not as we expected, not part of the main hotel, and almost like an extension attached to the main building. With no pictures in the corridors, and just bare walls, it actually felt quite neglected compared to the rest of the beautifully decorated hotel. The room itself was nice and spacious with a patio door to outside seating but sadly the bathroom let it down. The toilet button was broken, the towel rail fell off each time we reached for a towel, and there was mould around the edge of the bath. Pretty poor for a hotel of this standard. We also felt a £15 a day car parking fee pretty poor. Saying this the hotel is in a prime position right opposite the lake and we did enjoy our stay. For anyone with a visit booked shortly please note the hotel garden is also having major works completed but it has been sectioned off quite nicely and no work was carried out whilst we were there so no disruptions to guests.

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“Not good value, not to be repeated!!”

For my wife’s 80th I booked a lake view double room. We were disappointed in the room, it had lake view over a building site and large hole, plus a large grey fence. It did not reflect the photo of the room, which is big con. I asked to be moved in a room which I had paid for. However because I ha… lisää

For my wife’s 80th I booked a lake view double room. We were disappointed in the room, it had lake view over a building site and large hole, plus a large grey fence. It did not reflect the photo of the room, which is big con. I asked to be moved in a room which I had paid for. However because I had booked and paid via Booking. Com there are no options. However the room was clean, and the staff friendly. But be aware the corridors in the hotel are very noisy. There isn’t an EV charging point. The evening menu is limited. The breakfast is buffet and you are watched over by the staff to ensure you don’t take too much or make a mess. There is no daily room service. Unless you book your room service between 9am to 5pm. I would not book at this hotel again

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“Disappointing room, great location.”

I'll start with the good. Great location, stunning views of the lake and friendly staff, however.. I booked junior suite for one night with lake view. Yes we could see the lake and the building rubble as work was being done to build a spa. It was a hot day in July 26 and the rooms don't have bo… lisää

I'll start with the good. Great location, stunning views of the lake and friendly staff, however.. I booked junior suite for one night with lake view. Yes we could see the lake and the building rubble as work was being done to build a spa. It was a hot day in July 26 and the rooms don't have bottles of water just an empty fridge. There is an environmental notice saying to save the planet please drink from the tap. If you actually want water you have to contact reception who provides you with bottles of water. Would of been nice to have cold water available in the fridge given the heat. The room had an aircon control which could not be set below 18° so was basically pointless in the hot room. Bathroom was tired, dirty and shower tray was held together by duct tape! Mould and limescale in shower and bath too... see my pictures! Wallpaper was ripped and dust and cobwebs around the room as well as stains on the furniture. I don't like to leave negative reviews however when paying nearly £300 for one night you expect better.

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