Imperial Hotel

“Great experiance”

Lovely hotel great atmosphere and very friendly staff Parking is limited at the hotel although we had no trouble Breakfast comes with a great choice of hot or cold with plenty to choose from We had 2 nights Friday and Saturday at a function great food again and good service

“Mini break and more... dads bithday..”

Lovely place.. location brilliant right in the centre of town.. rooms great.. brilliant views .. clean , tidy , service was brilliant... resturant was great.. staff amazing... food top quality - loved the chips.. :) definatly great value for money.. love it.. makes me feel right at home as so… lisää

Lovely place.. location brilliant right in the centre of town.. rooms great.. brilliant views .. clean , tidy , service was brilliant... resturant was great.. staff amazing... food top quality - loved the chips.. :) definatly great value for money.. love it.. makes me feel right at home as soon as l arrive..

vähemmän

“A birthday break”

Perfect visit all round Well connected to local facilities and an ideal location. A superior sea view room awaited for us on arrival. The room was spacious, warm, well maintained with super facilities and housekeeping did an amazing job to ensure that it was spotless and fresh every day! We … lisää

Perfect visit all round Well connected to local facilities and an ideal location. A superior sea view room awaited for us on arrival. The room was spacious, warm, well maintained with super facilities and housekeeping did an amazing job to ensure that it was spotless and fresh every day! We stayed for my birthday and a special card was in our room on arrival to mark the occasion. Breakfast was super, Gemma, Michelle and Kinga go above and beyond to ensure that you are well fed and setup for the day. Good quality food with a wide selection awaits and having breakfast in the terrace is a lovely way to start the day overlooking the sea. The reception team Joanne and Claire are always on hand and ensure that’s a warm greeting and smile awaits no matter what time of day it is. Their warm welcome makes you feel truly appreciated and they are more than happy to recommend things to do or a restaurant to eat at. The onsite pool is an added bonus, utilised by many. Was warm and a perk for being a hotel resident. We can’t wait to return back!! Thank you all!

vähemmän

“Not impressed.”

Arrived with great expectations as it has a 4 star rating which was given in the 80s.. first thought was this place looks granduas. Then was given our room on the 5th floor. Entered the lift, can't see what floor you are on due to the broken display and chipped lighting casing. On we go to our room… lisää

Arrived with great expectations as it has a 4 star rating which was given in the 80s.. first thought was this place looks granduas. Then was given our room on the 5th floor. Entered the lift, can't see what floor you are on due to the broken display and chipped lighting casing. On we go to our room... the room had two singles we booked a double room we informed staff who sent a house keeper to zip the beds together as no other options available to us. Furniture was dated and worn but clean. TV did not work for the whole duration we was there, on countdown for 4 mins then switched its self off. As we love going to the gym and enjoy a dip,using the steam room and sauna we thought this will be ok.. had a look for the gym and was told to use the pool etc.. you would have to get changed in the toilet, as no changing facilities available for hotel guests. Or you can change in your hotel room, use the robes available and the use the pool? Very strange walking round the hotel in robes! Not happy with the steam room. Made up from an old conservatory roof it seemed. The steam was hot but smelly, like stagnant water. The sauna was a mobile one and plonked in a space. The pool and jacuzzi.. pool ok jacuzzi mouldy in places and paint coming off the wall as in the pictures provided. Cant understand why a fire alarm had duck tape over it.The gym. I couldn't use it, designed by the previous manager of 40 years apparently. All gym equipment looked very old, from the 80s by looking at some of it. Not really a gym just some weights put in an unused room that certainly did not give it a gym feel at all. Did not have evening meal so can't comment. The buffet breakfast was good no complaints there. Would not visit here again as it lacks investment and lags well behind other hotels around it. Next door Hotel Tyne Dene very nice.. hotel.. the Imperial owners Miss P A Leack J ACLeach Mrs C R Gibson RACLcach J R Hilev-Jones RJ Haycocks seemed to have sold their other Hotels and have this one remaining and could invest more or sell to someone else who would invest. These are my views only.

vähemmän