Novotel London Brentford

“A True Luxury Disguised”

I stayed in this hotel for around 16 days in August and i was very impressed. The Rooms were very clean and spotless with a free daily cleaning service, every small nook was clean with no dirt even though its a very busy hotel. The rooms were very modern and simple, but it had everything you would … lisää

I stayed in this hotel for around 16 days in August and i was very impressed. The Rooms were very clean and spotless with a free daily cleaning service, every small nook was clean with no dirt even though its a very busy hotel. The rooms were very modern and simple, but it had everything you would need for a perfect stay. We liked that you could always get free tee or coffee. So the rooms were very nice. The beds were very comfy from the main bed to the sofa bed, all were perfectly comfy and above standards. The amenities offered were amazing, with state of the art modern gyms with all equipment, and a Sauna. The pool was very nice and warm, but to go it you have to book it through dgstay. The location was not the best if relying on public transport, but if you have a car its close connections to many motorways and Central London is very good. The staff were also very friendly especially Shivang and Amy, who were very nice and helpful in all problems I had. The parking is very nice but only the underground one as that is owned by the hotel, but its too loud and can be a bit annoying. The food was mixed, with the pizza tasting horrible yet the Creme Bruelee, tasting so fresh and flavourful . Overall, I highly recommend this hotel for anyone and everyone, I really loved my time there and would be coming again. I have never been disappointed with Accor's offerings.

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“Above and Beyond in Every Way”

We had an absolutely wonderful stay and couldn't have asked for a better experience. The hotel was spotless, comfortable, and in a great location, but what really made our stay so special was the staff. Every member of the team was incredibly friendly, welcoming, and always happy to help with anyth… lisää

We had an absolutely wonderful stay and couldn't have asked for a better experience. The hotel was spotless, comfortable, and in a great location, but what really made our stay so special was the staff. Every member of the team was incredibly friendly, welcoming, and always happy to help with anything we needed. During our stay I became unwell with a fever, and the staff went above and beyond by bringing a fan to our room to help me cool down. It was such a thoughtful gesture and made a huge difference. Their kindness and genuine care did not go unnoticed. The food was excellent throughout our stay, with plenty of delicious options, and having a mini fridge in the room was a fantastic bonus. It was perfect for keeping our water and drinks cold in the hot weather, which made our stay even more comfortable. Thank you to everyone for making our trip so enjoyable. We can't wait to come back again—and next time we'll definitely be staying for longer! Highly recommend this hotel to anyone looking for outstanding service and a relaxing stay.

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