The Lowry Hotel

“A dream stay at the Lowry”

I’ve just returned from a fabulous stay at the Lowry. Everything about it is 5 star, but particularly the staff. Each and every person I dealt with ( in a two week time frame, in and out, here and there!) was just lovely. They seemed to enjoy interacting with customers and went above and beyond t... lisää

I’ve just returned from a fabulous stay at the Lowry. Everything about it is 5 star, but particularly the staff. Each and every person I dealt with ( in a two week time frame, in and out, here and there!) was just lovely. They seemed to enjoy interacting with customers and went above and beyond to make sure I had everything I needed ( eg sourcing an adapter when I’d forgotten mine and finding a sewing kit when I noticed a hem had come down.) I honestly can’t express how much of an impact their friendliness and kindness made to my stay. Dilan the hairdresser gave me a lovely meditative experience, including tea and cookies. Special mention to Loretta , Stanni and Ben for all their helpfulness, smiles and chats, with apologies to anyone I may have forgotten. You’re all incredible and I would like to acknowledge how lucky the Lowry are to have such a great team on their front desk. Thank you!

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“Mother's Day Treat”

Really enjoyed the two nights stay which was brought as a Mother's day treat. There was a mix up to begin with as we was supposed to be in an Executive King Room. However, Declan was on hand to sort this out and made sure we was accomdated in the right room without any issues. Declan also found... lisää

Really enjoyed the two nights stay which was brought as a Mother's day treat. There was a mix up to begin with as we was supposed to be in an Executive King Room. However, Declan was on hand to sort this out and made sure we was accomdated in the right room without any issues. Declan also found a coffee machine as one was missing from the room. Service was always done with a smile and it helped make the stay more pleasurable. During breakfast Denilson helped with the 5* treatment and would always check to make sure we was happy with everything and the next day even though we wasn't in his section he still checked on us. I would like to thank Declan and Denilson for their service. We would definitely stay again.

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“Family Afternoon Tea”

Champagne afternoon tea was lovely today. Visited with our 14yr old daughter. Denilson our waiter/ host today went above and beyond to accomodation her food choices. The extra attention to detail made for a lovely experience enjoyed by all the family.

“Fantastic experience.”

Fantastic experience! Just what the doctor ordered! First time visiting the Lowry Hotel and Retreat Spa. Booked as a treat for our Anniversary and booked Spa treatments as part of our weekend away. The hotel is modern and fresh and the staff are eager, pleasant and extremely helpful. The execut... lisää

Fantastic experience! Just what the doctor ordered! First time visiting the Lowry Hotel and Retreat Spa. Booked as a treat for our Anniversary and booked Spa treatments as part of our weekend away. The hotel is modern and fresh and the staff are eager, pleasant and extremely helpful. The executive room was spacious, bright and very comfortable. We both had treatments of a neck, shoulder and back massage and a foot massage. My therapist Holly has magic hands, she communicated well with me, checking the pressure regularly. It was by far, the best message I have ever had. Would thoroughly recommend the Lowry and Retreat and we will definitely be returning!

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