Mercure Milton Keynes

“A very good one night stay”

I spent one night at the Mercure Milton Keynes and would recommend it if you are in the area. I booked it with a very reasonable rate. It is easy to approach from a variety of directions, although the hotel is set back off the road it is on and surrounded by trees, so follow the brown hotel signs t… lisää

I spent one night at the Mercure Milton Keynes and would recommend it if you are in the area. I booked it with a very reasonable rate. It is easy to approach from a variety of directions, although the hotel is set back off the road it is on and surrounded by trees, so follow the brown hotel signs to find the entrance, the Mercure sign is small and subtle. There is plenty of free parking on site either in front or at the side of the hotel. All the staff I met, at check in and out, the bar and restaurant were friendly and welcoming. The hotel was very quiet when I stayed enjoying a peaceful stay. I had dinner in the restaurant, the service was very good, portions large and the food tasty. Service at the bar was efficient and friendly. My room, on the first floor, was well maintained and the housekeeping was very good. The room contained a large wardrobe with a safe, a doble bed with soft mattress, air conditioning, a reasonably sized bathroom with shower, a good mirror and sink. There was also a large desk, tea and coffee making facilities and a large wall mounted TV. The only complaint I would have is that the Wi-Fi was a little temperamental and weak. Breakfast was excellent, in a buffet style, with pastries, cereals, hot dishes, fruit, toast, juice and hot drinks. I would recommend a stay at the Mercure Milton Keynes if you are in the local area.

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“Overall great, spoiled by restaurant experiencece.”

Great location, very peaceful and tranquil, the room was great, loads of space. I asked for a room on the ground floor not too far from reception and with a shower as I have a bad knee, they obliged immediately. We went to the hotel restaurant on the first night and whilst it was a standard menu, … lisää

Great location, very peaceful and tranquil, the room was great, loads of space. I asked for a room on the ground floor not too far from reception and with a shower as I have a bad knee, they obliged immediately. We went to the hotel restaurant on the first night and whilst it was a standard menu, the quality of the food was terrible. It all looked very aesthetic but tasted oily and of nothing much, we ordered two chicken starters, one was Korean spiced and the other was buffalo hot wings and both tasted exactly the same. There wasn't really a saving grace for tbe starters but we only asked for one thing to be taken off the bill. At this point the manager came and very rudely and reluctantly agreed to do so. As a manager his communication could've been a lot better. Needless to say we didn't eat at the restaurant again on our 2 night stay. The breakfast was average but nothing major to complain about other than the fruit section being very sparse and not very fresh. The reception staff were lovely, the breakfast staff was very stretched but also lovely.

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“Good hotel for work or when on your travels”

This is nice hotel in a quiet part of Milton Keynes. Rooms are fine and the prices are on the low side My Accor status was not questioned or mentioned so a bit of a black mark there but not the end of the world! Overall a great hotel in nice grounds in a residential area

“Showing its age”

This hotel is showing its age, the car parking spaces are just big enough for 21st century car sizes but they conveniently place hedges by the side of most so you can scratch your door as you squeeze out of the tiny gap. The entrance is surrounded with weezing smokers puffing on their old school f… lisää

This hotel is showing its age, the car parking spaces are just big enough for 21st century car sizes but they conveniently place hedges by the side of most so you can scratch your door as you squeeze out of the tiny gap. The entrance is surrounded with weezing smokers puffing on their old school fags and new fangled vanilla scented smoke machines despite the sign showing no smoking. The walk to reception was us thinking, will this be good? The receptionist looked up and said welcome to the mercure, because he had to, there was no warmth in the welcome, we'd already checked in online so all our details were completed, there should have been nothing to do, but as in common with a lot of hotels the process of checking us in consisted of more keystrokes than it takes to apply for a passport, with no verbal nods or banter from him as to what was taking so long. We were eventually directed to our room on the 2nd floor, we started walking down the wrong corridor (we'd had a long day). And were shouted at with instructions, we wouldn't have minded that but the guy in the queue behind us joined in and appeared to be mocking us for our error, we then discovered we had to carry our cases up a number of staircases, we asked if there was a lift, there is not. The corridor to the room had some really poor art, if anyone remembers the episode of one foot in the grave where Victor mistook a wooden board with bird mess on for modern art, that's what it looked like. The electronic door lock had been glued back together at some time, the room was tidy and the bed really high, my wife is 5ft 2 and had to take a run up to it, there was a big armchair that took up loads of space and would have been better placed near the window, the air-conditioning unit worked well but was held together with tape, although the room was clean one of the mirrors was caked in dust, it obviously hadn't been cleaned for months. The shower pressure was good, but the drain hole was blocked somewhere as the shower tray quickly filled with water, the sink tap was really stiff with it being a very sharp metal. The TV was a good size, although some of the channels were programmed wrongly we enjoyed the ‘welcome hotel guest name’ on the TV screen, if you can be bothered to personalise the screen get the set up changed to ‘welcome’. The restaurant was booked for a private event, we had to grab a table in the bar, we ordered a vegan burger and a chicken burger, we find it funny when staff say “you do realise it's a vegan burger” the chap said they have to say that which is weird. The burgers were great but the tables in the bar are really low, making it feel like you are eating in a children's nursery. We had a great night's sleep, the blackout was good and we didn't hear much noise, I can only guess that the people on the ground floor heard us moving around in the morning as the floorboards really creaked. We popped down for breakfast at 7am when it opened (Sunday) it quickly got busy and here we met the best member of staff a chef who might have been called Richard, he chatted to us, asked how we were doing and was really friendly, a total credit to the hotel and the only genuine human interaction we had during our stay 10 out of 10. I loved the fried bread and black pudding. To be honest we spent double here for a night than we spent at the Premier Inn Bedford the previous night and the Premier Inn was twice as good.

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