Ballyrobin Country Lodge

“Let down very badly on arrival”

Let down badly on arrival for lunch. Had to stand and wait to be shown to our reserved table which was taken! Waitress stated the group hadn’t finished! Untrue they had NOT been served any food. We had booked for 3pm and arrived a few minutes before this. A reserved table should not be given… lisää

Let down badly on arrival for lunch. Had to stand and wait to be shown to our reserved table which was taken! Waitress stated the group hadn’t finished! Untrue they had NOT been served any food. We had booked for 3pm and arrived a few minutes before this. A reserved table should not be given at least an hour before its reservation time, especially when there were plenty of other tables available to seat the group occupying our chosen table. We were shown an alternative table but we were about to walk out. The young Chinese waiter “read” the situation and stepped in to move a table to accommodate us. Well done. Despite his prompt action we were still left with a negative feeling before our meal. The serving is very disjointed with too many waiters serving the tables. The restaurant was not busy on our arrival but started to become busier just before we left. The group at our table finished dining at around 4.10pm so they had literally been seated just before our 3pm reservation. We finished our 3 course meals 10 minutes later. So much for the untruthful statement they hadn’t finished! They had NOT started! The starters were decent portions a d reasonably priced, main meals were good but lacking butter in the mash. Deserts were a good size and moorish too. At £28.95 for a three course meal it was well worth the money. Decor was fine and the conservatory dining bright and well heated. Very basic single toilets for men and women. I could not see any disabled or baby changing facility. Despite the gents loo having been checked three times today the waste bin was overflowing with paper towels. The foods was 4/5 star butter required in dry mash Value for money 5 star service 2 star toilet 2 star decor 3 star let down by plastic flowers thick with dust on the window shelf and a dried up dead wasp. The wine list 2 star as it does not have the strength of the wines. This is important as I for one will not pay @£25 for a bottle of low alcohol wine. We will probably return hoping the above matters are addressed.

vähemmän

“Good location but just a bit tired”

We used to stay at The Ballyrobin when travelling early the next morning from the airport but hadn't stayed in a while. I have to say I was quite disappointed in our stay! Check in was fine not much in the way of warmth or enthusiasm from staff member. We went to our room which was in the newer par… lisää

We used to stay at The Ballyrobin when travelling early the next morning from the airport but hadn't stayed in a while. I have to say I was quite disappointed in our stay! Check in was fine not much in the way of warmth or enthusiasm from staff member. We went to our room which was in the newer part of the hotel and tbh it has started to show it's age bthe room was very tired with stains in the carpet, the toilet and on the bath panel. The cleaning wasnt great with with mould round the bath and the toilet bowel badly stained. We ate in the restaurant and it was just ok, something was different from previous visits when I would have said the food offering was good so maybe a change of chef. Would I stay again, probably not until improvements are made. I did used to really like the Ballyrobin but I think the standards are not what they used to be and food was a let down.

vähemmän