Hilton Grand Vacations Club At Craigendarroch Suites

“Restful stay”

Booked to stay in a suite in the hotel but due to a systems issue, none were available. However the staff were excellent and we had a lodge instead, plus free cakes and prosecco as an apology. The lodge was lovely, Very spacious with its own car parking space at the front. Was only a short walk… lisää

Booked to stay in a suite in the hotel but due to a systems issue, none were available. However the staff were excellent and we had a lodge instead, plus free cakes and prosecco as an apology. The lodge was lovely, Very spacious with its own car parking space at the front. Was only a short walk from the main hotel. Lovely balcomy on the front. We had a one bedroom lodge but it was huge with a full kitchen, and a large bath in the bathroom. Only a 5 minute drive into Ballater, or a half hour walk (uphill on the way back though!). Lovely place to visit and highly recommended,

vähemmän

“LOVE the location of this property”

The cottages were slightly dated but the floorplan was good and offered closed door privacy even in the 1 bedroom that slept 4. The mattresses were comfy. They even had drying rack for snow/wet gear. The work out/sauna/pool facilities were nice .The staff were friendly. They didn't offer cleaning s… lisää

The cottages were slightly dated but the floorplan was good and offered closed door privacy even in the 1 bedroom that slept 4. The mattresses were comfy. They even had drying rack for snow/wet gear. The work out/sauna/pool facilities were nice .The staff were friendly. They didn't offer cleaning services for the week and you had to pay per set if you wanted new bath towels BUT there was a washer dryer in unit.

vähemmän

“Mixed due to extra charge for electricity use on chalets after stay.”

We were booked into a three-bedroom chalet and were disappointed on arrival to find, a bin bag on the front door, dog poo bags and dog mess outside, which was particularly disappointing because this stay was a birthday surprise for my daughter. The hotel offered compensation in the form of a compli… lisää

We were booked into a three-bedroom chalet and were disappointed on arrival to find, a bin bag on the front door, dog poo bags and dog mess outside, which was particularly disappointing because this stay was a birthday surprise for my daughter. The hotel offered compensation in the form of a complimentary breakfast, as the chalet was also not the forest-view accommodation we had originally booked when I discussed with the booking reception. Check-in was somewhat confusing, as we were not given key information needed to fully enjoy our stay, such as a map of the area or being told that a guest pass was required to access the leisure pool centre. Despite this, the stay itself was enjoyable. The leisure pool area is lovely and was especially enjoyed by my grandchildren. The location is convenient, being close to the village of Ballater, which offers a small but pleasant selection of shops and cafés to visit, even in the pouring rain. The chalet was exceptionally clean, although the décor is quite dated. The electricity charge came to £46, which felt rather high for a stay from 4pm check-in, two nights, and a 10am checkout, particularly as we spent little time in the chalet. Overall, we had a nice, relaxed stay. Would I recommend it? Probably but to watch the electricity meter, but the next time I will probably opt for a privately owned chalet, to guarantee a good chalet.

vähemmän