Craigellachie Hotel Of Speyside

“Great evening.”

Had a wonderful evening at the Quaich Bar during the Spirit of Speyside Whisky Festival. The evening was further enhanced by Elise who served us at The Spey Inn prior to going home, she was courteous, friendly and extremely helpful. Thank you Elise.

“Always excellent”

We always visit The Craigellachie when we visit the Highlands on holiday but this time we did The Full Experience! Sunday lunch – huge portions, beef cooked to perfection, excellent service. Geamair – absolutely spectacular. Huge thanks to Tom for his enthusiasm for the food and whisky, and for tak… lisää

We always visit The Craigellachie when we visit the Highlands on holiday but this time we did The Full Experience! Sunday lunch – huge portions, beef cooked to perfection, excellent service. Geamair – absolutely spectacular. Huge thanks to Tom for his enthusiasm for the food and whisky, and for taking the time to explain the thinking behind each of the fabulous courses. Pawel Sowa is a culinary genius – if you haven’t tasted acorn miso, you haven’t lived! The Quaich Bar – cosy and comfy, brilliant and knowledgeable bar tender. Overnight stay – big room, comfy bed, gorgeous toiletries, and decent in-room coffee which is a novelty these days! Followed by breakfast – delicious and all the staff were so welcoming. And the dog-crazy lady at reception whose name I missed is an absolute treasure! The Spey Inn – two meals, both excellent, and special mention to Maisie who looked after us both times and was excellent. The whole place – with the exception of Geamair – is dog-friendly…more than that in fact, he was made to feel just as welcome and just as an important customer as we were. This is “our” table – please keep it safe for us until we come back.

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“Beautiful location, helpful staff”

2 night stay in a cosy room. Small room with double bed, as advertised. We asked for a room with a bath and this was accommodated by a helpful staff member. The hotel has character and charm due to its age - this does means noise travels through the corridors though. TV is not ‘smart’ so no Apps su… lisää

2 night stay in a cosy room. Small room with double bed, as advertised. We asked for a room with a bath and this was accommodated by a helpful staff member. The hotel has character and charm due to its age - this does means noise travels through the corridors though. TV is not ‘smart’ so no Apps such as Netflix, Prime or iPlayer, and was quite small. We ate in the restaurant and had chateaubriand, which was £60 per person for 800 grams. Lovely hotel and would return.

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“Sadly Slipping.....”

We have stayed at The Craigellachie many times and it has always been a firm favourite when in Speyside and our No.1 choice. Could not help on this visit with friends feel that the hotel was tired and losing its lustre which a great shame.... They always had such engaging young staff on reception b… lisää

We have stayed at The Craigellachie many times and it has always been a firm favourite when in Speyside and our No.1 choice. Could not help on this visit with friends feel that the hotel was tired and losing its lustre which a great shame.... They always had such engaging young staff on reception but the sense of arrival this time was far far from that experience.... no engagement, no warmth and certainly none of that hospitality we had previously felt.... she was so disengaged and quite terrible if I am honest. Oscar in the Quaich Bar a real star and so engaging ... We had booked dinner which they called me about twice to confirm dinner and I twice said "absolutely" and had they called me twice in 2 days.... We had hoped to go to dinner 30 mins earlier but reception said " I cant help you with that" and directed me downstairs where the restaurant was empty as was the bar ... it was a flat "no".... could not understand why.... However 30 mins later the restaurant was still pretty empty and the bar eating area with plenty of tables available... second time this has happened same as the last stay. Food was 'average' but the service was really amazing... they try so hard but for the prices honestly the dishes were luke warm and just okay... a real disappointment .. quite was happened to this bustling bar and restaurant is a real question.... Breakfast was great and again the service so engaging.... I really want to still love this hotel but it needs some love and attention as there is now so much competition ion the area and new hotels offering far greater experiences... loathed and sad not to stay at The Craigellachie but its really slipping sadly ....

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