Macdonald Inchyra Hotel & Spa

“Peaceful relaxing hotel”

Very easy check in and rooms very spacious. Food was very good served by friendly staff. Located in a peaceful location in surrounding countryside. Atmosphere was chilled throughout the stay and it's good value for money especially as you can use the spa as you wish

“Fantastic massage.”

Had a fantastic massage and facial as part of our spa day at Inchyra. Olivia was very helpful and the whole experience was very relaxing. One of the best massages I have had.

“Good but could do better!”

Stayed for three nights and paid £728 for bed and breakfast and so not a cheap few days away. We had booked a deluxe double room which was very clean and comfortable, but with no phone. To contact reception you had to use your mobile phone. We did but got no answer, and in fact the number to call o… lisää

Stayed for three nights and paid £728 for bed and breakfast and so not a cheap few days away. We had booked a deluxe double room which was very clean and comfortable, but with no phone. To contact reception you had to use your mobile phone. We did but got no answer, and in fact the number to call on the card in our room differed from the number given on the welcome note we were handed when we arrived at the hotel. I would suggest that having a 24 hour reception you cannot contact is of little use to staying guests. There was also a sign in the room to call Room Service for some fresh milk which again you could not do as there was no phone, and having got no answer when we previously rang we ended up going down to the bar area to collect our milk (on three occasions). Surprisingly for this standard of hotel there is no fridge in the room and therefore the milk did of course go off reasonably quickly. We couldn't get the room safe to work, nor the television. We had to ask on three separate occasions for the television to be fixed before someone did visit the room and couldn't herself get the television to work. It was then changed for another television, and we at last had a working television on our last full day at staying at the hotel. Surprisingly for this standard of hotel, rooms only received a housekeeping service if requested before 11 am each day. I'm sorry, but for £728 I expect my room to be cleaned, towels to be changed at least once, and tea and coffee supplies to be replaced (instead of having to visit reception daily and ask for replacements). The shower above the bath was dangerous in that it was easy to slip. Thank good ness there was a handle to hold onto as you entered and got out of the bath! It would be far better to take away the bath and replace it with a walk in shower. The continental breakfast was disappointing. One jam was available (strawberry), and also honey and one marmalade. The fresh fruit salad comprised mainly of melon with a few grapes and other tinned fruit, and there was not a great selection of cereals. Whilst there was some cheese and ham these were not replenished, and so were not always available. We have had much better offerings when staying at other hotels. The cooked breakfast comprised small but adequate servings, and we found cooked breakfasts to be of a good standard, and so no complaints there. Sandwich lunches were good and we dined at the hotel on one evening and again enjoyed our meal. Having said all of the above, I have given this a very good rating for one reason alone, namely the staff. They were a delight! Very friendly and obliging, and doing their best to ensure that guests had an enjoyable stay. I cannot praise them enough, and I only hope that management appreciate them and pay them accordingly. A special thank you to the young man in a suit in the restaurant who was always friendly, professional and obliging. Would we stay again: yes, but we would hope that issues that could be easily resolved have been attended to.

vähemmän