Mercure Telford Centre Hotel

“Friendly atmosphere”

Great hotel with good facilities. Plenty of parking spaces. Breakfast had had a good variety of food to choose from. Friendly helpful staff, in particular Steph on reception who was very helpful and went above and beyond to help.

“Great stay and great gym”

Always a great experience at the hotel and gym, Steph on front desk is always happy to help thanks for everything.

“Hotel good, staff excellent”

I've had mixed experiences with Mercure hotels, but this one was good. There is a good car park with plenty of spaces. On arrival I was told that I should book early for dinner as there was a coach party coming in who had booked most of the restaurant. It was the England v Argentina match and my he… lisää

I've had mixed experiences with Mercure hotels, but this one was good. There is a good car park with plenty of spaces. On arrival I was told that I should book early for dinner as there was a coach party coming in who had booked most of the restaurant. It was the England v Argentina match and my heart sank. Luckily it was a coach party of very well behaved older ladies and gentlemen and it didn't affect my stay at all. The hotel itself is not a character building. It's more boxy and built for purpose. My room was a good size and in good condition. The bed was comfortable, but the pillows could have been better. I had a tasty, if slightly on the meagre side, curry for dinner and I was served cheerfully and efficiently by Lorenda, who is bright and a credit to the hotel. All of the staff made a good impression and when the large party arrived they took it in their stride and didn't forget the rest of us. I watched the match and there were various areas where people gathered. It was all well organised and a nice environment in which to experience the ultimately crushing disappointment of the game. The main issue is that this hotel is used by lots of business and tradespeople. Between 6 and 8 a.m. they are all getting ready for work and the walls appear to be made from some sort of papyrus, so lots of noise. I will return, and I will remember to bring earplugs. It's not the sort of hotel to bring your partner to, the building is a bit characterless, but it's a very good business choice. The staff are a young team but they really are engaged, motivated, and they make the experience.

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