Ibis Budget Newport

“Above and beyond”

I stayed here this week for two nights, and the room was exactly what I was expecting, great value for price! It has all the amenities that you need in a budget hotel. Great location on to the M4 and not far from the train station. The room was spotless and my sleep was great for both nights. I ar… lisää

I stayed here this week for two nights, and the room was exactly what I was expecting, great value for price! It has all the amenities that you need in a budget hotel. Great location on to the M4 and not far from the train station. The room was spotless and my sleep was great for both nights. I arrived on early check in and it was well worth the extra. I was greeted by Ellis and Brian on reception,who where extremely helpful on cooking me some food on short notice as I had been travelling quite some time and was extremely hungry! It was extremely good value for money even though there were some local restaurants, i was unable to order as some are closed, but the staff had this covered. Thanks Brian for going the extra mile and even organised a taxi to the train station, they did have an uber machine in the reception but Brian personally went out of ones way to help me ensure my taxi was here on time. Unfortunately i had to change the bedding as my dog who was also with me on this trip had gotten dirt on the clean bedding as soon as we arrived but this wasn't an issue as Tracy and Denise in housekeeping had clean sheets on my bed straight away! I can't thank you enough absolutely above and beyond. I also took the opportunity of the continental breakfast and was overwhelmed with the selection, great value and you could even help yourself to the fruit throughout the day, not just breakfast!!! I thought this was fantastic as I eat lot's of fruit 😀 😋 I also opted for late checkout so I could go about my business at ease I was checked out by becks and Anna who also went out of their way to ensure i had a taxi arive on time for my coach. All in all a memorable stay due to the absolute kindness of the staff including Tom who was working the night shift! He was very very knowledgeable about the local history of the area and gave me some great locations to go and explore. The only small issue I had during my stay was the TV would not turn on but Phil who also works on reception had the issue resolved in no time! Thank you Phil! All in all good great value and I enjoyed my stay and will definitely stay here again when in Wales. A massive thank you and look forward to possibly seeing you again.

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