Ibis Swansea

“No Gherkins”

I visit family every year in Swansea and have previously stayed at The Dragon Hotel. The Dragon however has fallen well below its previous standards and has been having a refurb for at least the last 4 years which will start in September. However every year it hasn't been done. I discovered the sam… lisää

I visit family every year in Swansea and have previously stayed at The Dragon Hotel. The Dragon however has fallen well below its previous standards and has been having a refurb for at least the last 4 years which will start in September. However every year it hasn't been done. I discovered the same thing this year so I decided to change hotels. What a gem I discovered in the Ibis. The Dragon is allegedley a 4 star whereas the Ibis is only a 2 star but let me just say the Ibis is streets ahead of the Dragon. I'm sure I could find things to moan about such as no fried eggs for breakfast (only scrambled or boiled) or that I'd have prefered a bigger shower head ( I may take my own with me next year) , or that they don't take cash. But that would just me being pedantic. The breakfast was more than adequate and to be honest the scrambled eggs (which were replenished frequently) are probably a lot healthier than fried eggs. When you walk into the Ibis it is clean and airy and the staff on reception were cheerful and friendly. I actually arrived at the hotel around 10.30 and while it was far to early to check in there was no problem with leaving my bags there. My room was wonderful being as far away from the lifts as possible, and was also light and airy and furnished with everything needed. I especially liked the walk in shaower meaning I didn't have to clamber in and out of a bath tub. Breakfast is served until 10.00am and even late on there is not a problem with items being topped up if requested. I originally made the booking over the phone with Tom who couldn't have done any more for me, and the same can easily be said for the rest of the team. My one serious moan is that on the Wednesday night I got a snack in the hotel. I ordered the chicken burger which should have come with gherkins. They had run out of gherkins, however it still tasted great. I did actually mention to Tom thatit may have been better done as a wrap than a burger due to the size of the burger bun compared to the chicken.

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“Only a short one”

Me and my partner only stayed for the one evening but can say we were very pleased with the cleanliness of the room and how lovely the staff were. Wifi was easy to use, plenty on TV to scroll through. We didn't use the bar but looked cosy, we also didn't get the breakfast for £12.50 but we thought … lisää

Me and my partner only stayed for the one evening but can say we were very pleased with the cleanliness of the room and how lovely the staff were. Wifi was easy to use, plenty on TV to scroll through. We didn't use the bar but looked cosy, we also didn't get the breakfast for £12.50 but we thought that wasn't too badly priced, although if you didn't fancy that there was a mcdonalds and greggs close by.

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“Not The Best”

As soon as we entered the corridor outside our room it smelled strongly of cannabis. Our room also smelled of cigarette smoke. The room was pretty grim with chipped paint on the walls and skirting boards. There was only one pillow each on the bed and some of the lights didn't work. We had a kettle … lisää

As soon as we entered the corridor outside our room it smelled strongly of cannabis. Our room also smelled of cigarette smoke. The room was pretty grim with chipped paint on the walls and skirting boards. There was only one pillow each on the bed and some of the lights didn't work. We had a kettle with tea and coffee but no mugs. I wouldn't stay here again which is a shame because it's so convenient for the city centre and the staff are lovely and friendly.

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