Nevo By Isrotel Collection

“Best hotel at the deead sea”

My self and partner have been taking short breaks at the dead sea for the last forty years and we can affirm this was absolutely the best hotel experience that we’ve had at the dead sea! We upgraded to a studio room, which was spacious and very comfortable with a small but adequate balcony with gr… lisää

My self and partner have been taking short breaks at the dead sea for the last forty years and we can affirm this was absolutely the best hotel experience that we’ve had at the dead sea! We upgraded to a studio room, which was spacious and very comfortable with a small but adequate balcony with great views of the dead sea and Jordan, clean and fresh shower and WC. Towels changed every day, bottled water fresh every day, The AC was actually controllable, not just set to a fixed temp. There’s a lounge on the same floor with food and drinks available for most of the day. We ate breakfast in a specially segregated dining room with waiter service, no noise (though the canned music was a little unnecessary). Evening meal in the main dining room, but in a separate “VIP” area with waiter service too. The Buffet style food was very impressive. The Exec chef has a great team that provided restaurant class dishes. Great variety of sophisticated choices, even on the children’s buffet. The dinning room was hectic, but enough good food and practically no queuing overcame that. A very polished and efficient operation considering it’s such a busy place. Service was excellent in the restaurants, dining rooms, and the lounge (the lounge receptionist only wanted to help), and the room floor staff were great - though we (myself and another very elderly guest with no connection to myself and partner) were left standing opposite the two ground floor reception desk attendants for several minutes, while they fiddled with their computers and phones without even a “be with you in just a minute” they completely ignored us, ‘though we were the only ones requiring attention! I turned around and left with a bitter taste. Considering how much we enjoyed this hotel, they really let the hotel down. When I mentioned this in reply to the mid-stay SMS, the PR manager got in touch within an hour to enquire how he could help, outstanding! We didn’t follow this up though…we were on holiday after all! The hotel public areas were clean and comfortable, everywhere, the pool and public facilities where good (saunas and salt water pool). Free towels all over the place. We both had a fantastic massage (thanks Lena and Julia ), ordered by phone before arrival. The beach on the Dead sea was exclusive to this hotel, free deckchairs and clean. I highly recommend this hotel, especially the 8th floor studio rooms and everything that accompanies them!

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