The Ritz-Carlton

“Excellent stay with great service”

We had a great stay at this hotel in Israel. Everything went smoothly from check-in to check-out. Breakfast was one of the highlights, very fresh, high quality, and varied, with different options each day. There were freshly made juices and smoothies, as well as hot dishes prepared by the chefs, wh… lisää

We had a great stay at this hotel in Israel. Everything went smoothly from check-in to check-out. Breakfast was one of the highlights, very fresh, high quality, and varied, with different options each day. There were freshly made juices and smoothies, as well as hot dishes prepared by the chefs, which we really appreciated. The spa was excellent. I had one of the best massages I’ve ever had, and it was a perfect way to fully relax. There are also several saunas available. The staff throughout the hotel were extremely friendly, attentive, and professional. The views from the rooms, especially those overlooking the marina, are beautiful and definitely add to the experience. Overall, a very comfortable and enjoyable stay. I would rate it 10 out of 10 and would happily return!

vähemmän

“Beautiful hotel, with the BEST service you'll ever experience”

This hotel is incredible. It was obvious from the moment we arrived. The actual hotel and location are both beautiful. The rooms are luxurious and spacious. Everything was great, but what truly sets this hotel apart is the people and service. The service is honestly the best we have ever experien… lisää

This hotel is incredible. It was obvious from the moment we arrived. The actual hotel and location are both beautiful. The rooms are luxurious and spacious. Everything was great, but what truly sets this hotel apart is the people and service. The service is honestly the best we have ever experienced anywhere. Every single person we encountered - without exception - went above and beyond. It's obvious everyone actually cares. They don't just assist, they actually anticipated our needs before we even had to ask. They were warm, attentive, and accommodating, and made us feel cared for. The impact this had on our trip cannot be overstated. My kids said their favorite part of our entire vacation was the hotel. The experience here didn’t just complement our trip - it made it! A huge thank you to Niv, Shachar, and the entire team for delivering such an extraordinary experience. Your professionalism, warmth, and attention to detail set a standard that feels impossible to match. We are incredibly grateful and hope this is the only place we ever stay moving forward.

vähemmän

“Five Star Luxury and Outstanding Customer Service”

We are staying with our family at the Ritz Carlton Herzliya in two beautiful rooms facing the marina. I had to write this review though for some amazing staff members who absolutely made our stay exceptional. The whole staff have been wonderful so far, but special mention goes out to Yoni from the … lisää

We are staying with our family at the Ritz Carlton Herzliya in two beautiful rooms facing the marina. I had to write this review though for some amazing staff members who absolutely made our stay exceptional. The whole staff have been wonderful so far, but special mention goes out to Yoni from the lobby bar and Zack from management. These gentlemen have shown us the epitome of genuine customer service and kindness from the heart. Bear in mind my husband is not an easy customer. He has special needs due to his health and is short on patience by nature. Yoni and Zack with their pleasant personalities and sincere kindness put my husband at ease by listening to his requests and anticipating all of our needs in advance. This is true five star service that you don't find in many places anymore. Thanks guys for exceeding our expectations and making our stay a spectacular experience!

vähemmän

“Another great stay here”

I just finished another long stay at the Ritz-Carlton Herzliya and wanted to share my experience. I’ve stayed here many times now and it always feels good coming back. The front desk and guest relations team were really warm and welcoming, and I saw Zack, Niv, Ori and David almost every day. They’r… lisää

I just finished another long stay at the Ritz-Carlton Herzliya and wanted to share my experience. I’ve stayed here many times now and it always feels good coming back. The front desk and guest relations team were really warm and welcoming, and I saw Zack, Niv, Ori and David almost every day. They’re genuinely nice people and really made a difference during my stay. Henry at the bell stand is always great too. My room faced the marina and the sunsets from the balcony were amazing. Housekeeping kept the room clean and orderly and I really appreciated the extra attention from both Andreii and Jenny. Room service from Rafael’s team was consistently good. Breakfast was something I enjoyed every morning. Olga’s team (Vlodya and Nadine) remembered what I liked, which was nice, and dinner at Herbert Samuel was always enjoyable. Denis and the team always made great recommendations. I spent time at the pool too, and Michelle was always kind and checking in. The spa staff (Maggie, Victoria, Dean) were all helpful and made things comfortable. The trainers at the gym, Ori and Tzvika, were awesome! I also saw Maria around the hotel often. She always seems involved and paying attention, which I think makes a difference. What I like most about this hotel is how personal it feels. They remember returning guests and make things easy and comfortable. It’s become my usual place to stay when I’m in Herzliya and I’m already looking forward to coming back again. If more than five stars were possible, I’d give it.

vähemmän