Hotel Première Abano

“Vacation in abano”

For 15 years visiting abano terme, and out of many hotels, finally found the best one -Premier. Highly recommend for ambiance, service,location, property and quality of rooms, products and attention to details. Great job! Will vesit again next year.

“Comfortable rooms and quiet”

Rooms are well equipped. The bathrooms are large. Beds are comfortable. Only complaint is the light comes on at night which is extremely bright when you go to the bathroom. Breakfast is excellent with great choices. The pools are great. I got a really good facial but the both my husband and I… lisää

Rooms are well equipped. The bathrooms are large. Beds are comfortable. Only complaint is the light comes on at night which is extremely bright when you go to the bathroom. Breakfast is excellent with great choices. The pools are great. I got a really good facial but the both my husband and I got 80 minute deep tissue massages but we both came away disappointed. Not very good massages. I have had massages all over Italy and have never had a bad one but these were terrible. The bar at night has live music which was really great. I would have give a 5 star if it were not for the massages

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“Changes over the years.”

We have stayed at Hotel Premiere many times and have always enjoyed the experience. A lovely welcome from staff. A special mention for Angelica at breakfast and Diana at breakfast and evening meal. Also Andrea in reception is always so kind, friendly and efficient. We feel the food offering at dinn… lisää

We have stayed at Hotel Premiere many times and have always enjoyed the experience. A lovely welcome from staff. A special mention for Angelica at breakfast and Diana at breakfast and evening meal. Also Andrea in reception is always so kind, friendly and efficient. We feel the food offering at dinner was disappointing and the quality has certainly deteriorated. The size of the main course was tiny and some courses seem to repeated regularly. In the past it was a 2 week cycle. On some it was difficult to find something to choose. I don’t think an omelette is an acceptable offering in a 5 star hotel. When we first came in 2022 the desserts were divine, but now it is apparent that they are bought in. In the bar which was always quiet, we paid 30€ for 2 gin and tonics which is a 50% increase on last time. Maybe a happy hour situation would encourage people to come pre dinner. We feel the overall offering has dropped.

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“Not Exactly Five Stars Hotel.”

The Hotel "Premiere Abano Terme", in my opinion, does not meet all requirements to be a Five Stars Hotel. I know other hotels in Abano Terme with Four Stars rating that deserve to have a Five Stars rating in comparison with "Premiere". As for "Premiere": - Very average guest services. Not person… lisää

The Hotel "Premiere Abano Terme", in my opinion, does not meet all requirements to be a Five Stars Hotel. I know other hotels in Abano Terme with Four Stars rating that deserve to have a Five Stars rating in comparison with "Premiere". As for "Premiere": - Very average guest services. Not personalized and sometimes not really friendly with some front desk employees speaking little English, though some of them are trying to be nice, but I can feel that it's not sincere. They were told to be nice and "friendly". They should be able to find out, in a courtesy manner, the reason why their guests chose their Hotel, wether it's wedding anniversary, birthday celebration or even honeymoon. Simply saying, they don't care! - Extremely average food services. Dinner: Food is boring with poor presentation. Not tasty. Crowd around open buffet table is big. Small choice. If you don't arrive by 7:30 PM, not much food left to choose from. Empty plates remain on the buffet tables untouched and not replenished. Breakfast: hard to catch servers to get a cup of coffee or find someone who can prepare an omlette. They are moving chaotically around, but offer a little help. Three days in a row they offered the same stale muffins, even when I mentioned it to the staff, the stale muffins still remained unchanged for a few days. - Location: surroundings are very depressing. The Hotel is surrounded by empty, "ghost" buildings. It's not Hotel employees' fault, but the location is bad, not enjoyable and not safe, especially at night, when you want to take a walk after dinner. I already know what the response from Executive Manager will be. The same response to all reviews: "We apologize for the inconvenience and thank you for your valuable feedback, which will help us to improve further. We hope to have the opportunity to welcome you again to offer you an experience that lives up to your expectations." Believe me, those are just the words, empty promises. No action to improve will be taken. Before arriving to the Hotel, I was reading guest reviews and I hoped that all guests' concerns mentioned in the reviews have been taken care of and guests were enjoying their stay without waiting for the next visit. From our experience with this Hotel, I can confidently say that a little action was taken to improve guests' concerns. My advice to those who plan to stay at "Abano Premiere Hotel" to choose wisely. Do not waste your time and money on the place you will not enjoy.

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